Holiday Inn Express Boston-Milford by IHG

Coffee was very good! Nice selection of hot & cold Breakfast choices & they were kept full by a very nice lady attending the area Area was very clean Lots of seating choices

Can’t think of a thing, we were very pleased

Needed a place to stay for an early morning funeral the next day. The location just off the highway was very convenient. Our room was large & clean. Appeared to be completely remodeled. TV had wonderful clarity & our bed was very comfortable with a Nice selection of pillows. Big Shower Stall, well lit. The morning breakfast buffet had a nice selection of Hot & Cold food. Cheese omelettes, Bacon, Biscuits & Gravy, make your own Pancakes, cereals, yogurt, bagels, English muffins & pastries. A very nice lady kept everything filled & fresh. The coffee was very good! The Hotel Staff were pleasant & efficient. Shahzaib Kahn was very helpful , making sure I had a room that wouldn’t impact my allergies & even signed me up for the rewards program. We would definitely stay here again.

The bed was comfortable

The staff was unapologetic to the fact that the hot tub was out of order. The man that checked me in even argued with me over it. The hot tub was the only reason I booked the room because I don't have one and wanted a night of soaking and relaxation. I love locally. So disappointed.

BED BUGS!!! STAY AWAY FROM THIS HOTEL! We were going to bed and found some bugs in our bed. I took one in a tissue to the night manager and he said they could be ticks as the hotel is pet friendly. He gave us another room two doors away. We checked the room and it seemed ok, so stayed there. The next morning I googled the photo I had taken of one of the bugs and found they were BED BUGS!! I immediately went to the front desk clerk and told her. She acted surprised and actually seemed not to believe me. I told her that I needed to talk to someone about this and she pointed at a stack of business cards and said I would have to email the general manager. I did that yesterday morning, and no response yet. We have had to take many precautions to hopefully make sure we didn't bring any home, and won't be sure if they worked for several weeks. I am very angry about the response from the desk clerk and lack of response from the general manager, Bijal Patel. Since then, I have looked at the hotel’s reviews and it appears that they have a bed bug problem, especially on the first floor where we stayed. Since bed bug infestations tend to travel, I would advise anyone to stay away from this location!!

Very good experience. Hotel is being renovated. We were in one of the refurbished rooms and were pleased with the setup. It is no frills but very comfortable and well designed. Breakfast was good and the staff was very helpful.

Newly renovated room

Nothing everything was great

Very new. Recently renovated. Close to where we needed to be.

Pool isn’t open. Checking processes inefficient.