Murrayfield Hotel

Very nice hotel and room! Walking into the city center was easy.

We liked the decoration and restaurant. They let us park in the morning so we could take the great bus system into Edinburgh. They even told us which bus to take. They have everything you need in your room. They had robes and slippers.

The loose rock to drag the suitcases through to building 4. Score of 9.75 due to this.

Loved how close it was to murryfield.

Nothing.

Locatie, met de bus binnen 10 minuutjes in het centrum van Edinburgh.

Wij waren zeer teleurgesteld over Murrayfield. We hebben aardig wat geld betaald, maar dit hotel is absoluut geen vier sterren waard! Kamer was smoezelig (kapotte en vieze raambekleding, vlekken op het tapijt, haren op bed). De kamer was erg warm, televisie was niet aangesloten en de douche had weinig waterdruk. Ontbijt is middelmatig en een aantal personeelsleden kwamen ongeïnteresseerd over. Klachten gedeeld met personeel bij uitchecken. Dame bij de receptie nam dit serieus en zou dit doorgeven. Nooit meer iets gehoord! Bespaar je geld en boek een ander hotel als je naar Edinburgh gaat!

Exceptionally clean. Staff friendly and helpful.

Staff food and location

My room

- location - very nice place (outside+inside) - tasty breakfast (but maybe bit expensive) - very nice and helpfull staff

- for 4 Star hotel, we expected clean room at least… (hairs in the shower, facehair in the sink, dirty carpet, and dirty bathrobe !!!) - no air conditioning, if it’s hot there, your problem, small window does not help - no real doors to the bathroom, just some glass ones, which you can’t really close, there is no door handle with lock, so when you are using the toilet the doors are a little bit open - not very pleasant for us, you want some privacy in the bathroom, even if you are there with your girlfriend, or wife etc… - price for this experience is way off for us, too much money for this “performance”, I don’t know what criteria is for a 4 Star Hotel, but clean room and equipment should be a standard for every Hotel (note: I wanted to spend my last Booking money for some nice stay in Edinburgh, to make ourself happy, we never been in a 4 Star Hotel, but now I don’t really want to find another one, lots of 3 Star Hotels are better than this one - my opinion)