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9.4 / 10 Guest Rating

Crowne Plaza Toluca - Lancaster by IHG

Paseo Tollocan Oriente, 750 Colonia Francisco I. Madero, Toluca, mx

Crowne Plaza Toluca - Lancaster by IHG - main view

About the Property

Luxurious Accommodations with Modern Amenities

Spa and Fine Dining Experience
Indulge in a relaxing spa day with sauna and a variety of treatments, followed by a culinary journey through authentic Mexican cuisine at our onsite restaurant.

Convenient Location and Easy Access
Located less than 1 km from Toluca's center, our hotel offers quick access to major attractions like Toluca Cathedral and easy transportation to Mexico City via the nearby 15 Motorway.

Ready to experience comfort and luxury at Crowne Plaza Toluca - Lancaster? Book your stay now for an unforgettable getaway.

Facilities & Amenities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
1/3

Standard Room

This stylish, air-conditioned room has free Wi-Fi, a flat-screen TV and a coffee maker. The private bathroom includes a hairdryer. Bed type and smoking preference cannot be guaranteed and will be allocated upon arrival.

43 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
2 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Standard Room

Non-refundable
Room Only
20% OFF$171.26

$137.01

Includes taxes & fees

Standard Room

Non-refundable
Breakfast Included
20% OFF$190.8

$152.64

Includes taxes & fees
One-Bedroom King Suite - Photo 1
One-Bedroom King Suite - Photo 2
One-Bedroom King Suite - Photo 3
One-Bedroom King Suite - Photo 4
One-Bedroom King Suite - Photo 5
One-Bedroom King Suite - Photo 6
One-Bedroom King Suite - Photo 7
One-Bedroom King Suite - Photo 8
1/8

One-Bedroom King Suite

Featuring a balcony, this stylish, air-conditioned suite has free Wi-Fi, a flat-screen TV and a coffee maker. The private bathroom includes a hairdryer.

38 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

1 King 1 Bedroom Suite

Non-refundable
Room Only
20% OFF$226.99

$181.59

Includes taxes & fees

1 King 1 Bedroom Suite

Non-refundable
Breakfast Included
20% OFF$247.16

$197.73

Includes taxes & fees
Junior King Suite - Photo 1
Junior King Suite - Photo 2
Junior King Suite - Photo 3
Junior King Suite - Photo 4
Junior King Suite - Photo 5
Junior King Suite - Photo 6
Junior King Suite - Photo 7
Junior King Suite - Photo 8
Junior King Suite - Photo 9
Junior King Suite - Photo 10
Junior King Suite - Photo 11
Junior King Suite - Photo 12
Junior King Suite - Photo 13
Junior King Suite - Photo 14
1/14

Junior King Suite

This spacious, air-conditioned suite has free Wi-Fi, a flat-screen TV and a coffee maker. The private bathroom includes a hairdryer.

51 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

JUNIOR SUITE 1 KING JUNIOR SUITE

Non-refundable
Room Only
20% OFF$255.26

$204.21

Includes taxes & fees

JUNIOR SUITE 1 KING JUNIOR SUITE

Non-refundable
Breakfast Included
20% OFF$275.45

$220.36

Includes taxes & fees
Superior Suite - Photo 1
Superior Suite - Photo 2
Superior Suite - Photo 3
Superior Suite - Photo 4
Superior Suite - Photo 5
Superior Suite - Photo 6
Superior Suite - Photo 7
Superior Suite - Photo 8
Superior Suite - Photo 9
1/9

Superior Suite

This 2-story suite has a meeting table downstairs and a king-size bedroom on the upper floor. It includes free Wi-Fi, a flat-screen TV and a coffee maker. The private bathroom has a hairdryer.

66 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Superior Suite

Non-refundable
Room Only
20% OFF$317.71

$254.17

Includes taxes & fees

Superior Suite

Non-refundable
Breakfast Included
20% OFF$340.35

$272.28

Includes taxes & fees
Suite - Photo 1
Suite - Photo 2
Suite - Photo 3
1/3

Suite

The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite provides a coffee machine, a wardrobe, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

43 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Suite

Non-refundable
Room Only
20% OFF$219.76

$175.81

Includes taxes & fees

Suite

Non-refundable
Breakfast Included
20% OFF$239.34

$191.47

Includes taxes & fees
Standard Double Room with Two Double Beds - Photo 1
Standard Double Room with Two Double Beds - Photo 2
Standard Double Room with Two Double Beds - Photo 3
Standard Double Room with Two Double Beds - Photo 4
1/4

Standard Double Room with Two Double Beds

Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a coffee machine, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 2 beds.

43 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Standard Two Double Room

Non-refundable
Room Only
20% OFF$161.08

$128.86

Includes taxes & fees

Standard Two Double Room

Non-refundable
Breakfast Included
20% OFF$180.65

$144.52

Includes taxes & fees

Guest Reviews

9.4
Exceptional176 verified reviews
AI Summary

Guests highly rate the limpieza and frequently praise the atención del personal.

Categories

Cleanliness9.4
Service9.9
Location9.7
Room Quality9.2
Amenities8.4
Value for Money9.4
Food and Beverage9.4
Overall Experience9.8

Select topics to read reviews

L
LauramxMX
Verified booking
family_with_children
Standard Room
Stayed in Dec 7, 2025

"Exceptional"

10.0

La amplitud de la habitación. La comida del restaurante estaba excelente.

Los dispensadores de shampoo, jabón, etc., tienen las letras de sus etiquetas muy pequeñas.

Helpful?
J
JJJmxMX
Verified booking
couple
Standard Room
Stayed in Nov 27, 2025

"Good"

6.0

La ubicación y la limpieza

Sistema hidráulico espantosamente RUIDOSO,,,,,NO ME VOLVERIA A HOSPEDAR AHI POR NADA

Helpful?
I
IbañezmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Nov 21, 2025

"Exceptional"

9.0
Helpful?
5
555anujt
Verified booking
Business
Standard Room
Stayed in Nov 7, 2025

"Hotel"

10.0

As always a grateful experience, Luis always given the best attention on reception, also great attention for the guys in the restaurant

Helpful?
J
Jorge AlbertomxMX
Verified booking
solo_traveller
Standard Room
Stayed in Oct 20, 2025

"Excellent"

8.0

Ubicación

Iluminación y decoración

Helpful?
7
757brunoqRIO DE JANEIRO, STATE OF RIO DE JANEIRO
Verified booking
Business
Standard Room
Stayed in Oct 9, 2025

"NICE PLACE WITH ONE DRAWBACK"

6.0

THE BAD: I had a bad experience during check-in, as when arriving at a place after a trip or work trip, a warm welcome is expected. Unfortunately, that wasn't the case, as the receptionist, Jennifer, seemed angry and behaved in an annoyed and rude manner. THE GOOD: The stay was very pleasant, both in the facilities and in the rooms. The opposite was true when checking out: I was assisted by another lady whose name I don't remember, but she was the complete opposite of the first one, which is why I gave them an average rating. MY SUGGESTION: TAKE CARE OF THOSE SMALL DETAILS WHEN A GUEST ARRIVES AT THE HOTEL. THEY EXPECT SOMETHING PLEASANT, AND THAT DETAIL AT THE BEGINNING IS IMPORTANT, IN MY OPINION. THANK YOU. OBRIGADO

Helpful?
C
Christopher
Verified booking
Standard Room
Stayed in Sep 22, 2025

"Exceptional"

10.0

I liked the food at the restaurant and the service.

Helpful?
A
Ana MariamxMX
Verified booking
family_with_children
Standard Room
Stayed in Sep 16, 2025

"Exceptional"

10.0
Helpful?
J
JoergmxMX
Verified booking
extended_group
Standard Room
Stayed in Sep 12, 2025

"Super agradable estadía corta"

9.0

LA bienvenida en la recepción fue excelente. Gracias a Frida para ser tan atento, amable y profesional. Recordando personas y cambiar idiomas entre inglés y español es maravilloso. Hasta pronto !!!

Helpful?
L
Luis
Verified booking
Standard Room
Stayed in Sep 10, 2025

"Viaje comodo"

10.0

Todo bien, ban̈o algo viejo

Helpful?