9.4 / 10 Guest Rating

Crowne Plaza Toluca - Lancaster by IHG

Name: Crowne Plaza Toluca - Lancaster by IHG
Address: Paseo Tollocan Oriente, 750 Colonia Francisco I. Madero, Toluca, mx
Rating: 9.4

Paseo Tollocan Oriente, 750 Colonia Francisco I. Madero, Toluca, mx

Crowne Plaza Toluca - Lancaster by IHG - main view

Crowne Plaza Toluca - Lancaster by IHG view 2

Crowne Plaza Toluca - Lancaster by IHG view 3

Crowne Plaza Toluca - Lancaster by IHG view 4

Crowne Plaza Toluca - Lancaster by IHG view 5

from US$133 / night

About the Property

Luxurious Accommodations with Modern Amenities

Spa and Fine Dining Experience
Indulge in a relaxing spa day with sauna and a variety of treatments, followed by a culinary journey through authentic Mexican cuisine at our onsite restaurant.

Convenient Location and Easy Access
Located less than 1 km from Toluca's center, our hotel offers quick access to major attractions like Toluca Cathedral and easy transportation to Mexico City via the nearby 15 Motorway.

Ready to experience comfort and luxury at Crowne Plaza Toluca - Lancaster? Book your stay now for an unforgettable getaway.

Facilities & Amenities

Health or beauty spa nearby

Free beach shuttle

Offsite parking discounted rates available

Fitness facilities (surcharge)

Parking

Non-smoking rooms

Air conditioning

Restaurant

Room service

Terrace

Important Information

Check-in & Out

Check-in

Check-out12:00 PM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

Check-in

Check-out

Guests

1 night · 2 adults

Available Rooms

12 rates found

1/3

Standard Room

This stylish, air-conditioned room has free Wi-Fi, a flat-screen TV and a coffee maker. The private bathroom includes a hairdryer. Bed type and smoking preference cannot be guaranteed and will be allocated upon arrival.

43 sqm

Sleeps 2

1 Extra-large double bed (Super-king size) (181-210 cm wide)

2 Double bed (131-150 cm wide)

Amenities

ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

Standard Room

Non-refundable

Room Only

20% OFF$178.3

$142.64

Includes taxes & fees

Standard Room

Non-refundable

Breakfast Included

20% OFF$197.86

$158.29

Includes taxes & fees

1/8

One-Bedroom King Suite

Featuring a balcony, this stylish, air-conditioned suite has free Wi-Fi, a flat-screen TV and a coffee maker. The private bathroom includes a hairdryer.

38 sqm

Sleeps 2

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

One-Bedroom King Suite

Non-refundable

Room Only

20% OFF$265.2

$212.16

Includes taxes & fees

One-Bedroom King Suite

Non-refundable

Breakfast Included

20% OFF$287.83

$230.26

Includes taxes & fees

1/14

Junior King Suite

This spacious, air-conditioned suite has free Wi-Fi, a flat-screen TV and a coffee maker. The private bathroom includes a hairdryer.

51 sqm

Sleeps 2

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

JUNIOR SUITE 1 KING JUNIOR SUITE

Non-refundable

Room Only

20% OFF$274.48

$219.58

Includes taxes & fees

JUNIOR SUITE 1 KING JUNIOR SUITE

Non-refundable

Breakfast Included

20% OFF$295.4

$236.32

Includes taxes & fees

1/9

Superior Suite

This 2-story suite has a meeting table downstairs and a king-size bedroom on the upper floor. It includes free Wi-Fi, a flat-screen TV and a coffee maker. The private bathroom has a hairdryer.

66 sqm

Sleeps 2

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

Superior Suite

Non-refundable

Room Only

20% OFF$328.56

$262.85

Includes taxes & fees

Superior Suite

Non-refundable

Breakfast Included

20% OFF$351.2

$280.96

Includes taxes & fees

1/3

Suite

The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite provides a coffee machine, a wardrobe, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

43 sqm

Sleeps 2

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

Suite

Non-refundable

Room Only

20% OFF$229.14

$183.31

Includes taxes & fees

Suite

Non-refundable

Breakfast Included

20% OFF$248.71

$198.97

Includes taxes & fees

Standard Double Room with Two Double Beds - Photo 1

Standard Double Room with Two Double Beds - Photo 2

Standard Double Room with Two Double Beds - Photo 3

1/4

Standard Double Room with Two Double Beds

Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a coffee machine, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 2 beds.

43 sqm

Sleeps 4

2 Double bed (131-150 cm wide)

Amenities

ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

Standard Two Double Room

Non-refundable

Room Only

20% OFF$166.56

$133.25

Includes taxes & fees

Standard Two Double Room

Non-refundable

Breakfast Included

20% OFF$186.13

$148.9

Includes taxes & fees

Guest Reviews

9.4

Exceptional176 verified reviews

AI Summary

Guests highly rate the limpieza and frequently praise the atención del personal.

Select topics to read reviews

Thomas

Verified booking

review category business travellers

Standard Room

Stayed in Mar 31, 2024

"comfortable short stay"

Excellent

8.0

room was comfortable and quiet!

breakfast started rather late

Helpful?

timothy

Verified booking

Standard Room

Stayed in Mar 24, 2024

"Not bad"

Excellent

8.0

Nice big room. Comfortable.

Helpful?

Alex

Verified booking

partner

Standard Room

Stayed in Mar 17, 2024

"Exceptional"

Exceptional

10.0

Gracia por la estancia, muy confortante.

Helpful?

VICTOR

Verified booking

Standard Room

Stayed in Mar 8, 2024

"Excellent"

Excellent

8.0

La habitación muy bien pero demasiado ruido donde me tocó... Deben de poner pulseras para ubicar a los huespededes y no te estén preguntando si estás o no hospedado.

Helpful?

Claudia

Verified booking

family with young children

Standard Room

Stayed in Mar 4, 2024

"friendly staff clean rooms great breakfast"

Exceptional

10.0

price and quality

all good

Helpful?

Esther

Verified booking

Standard Room

Stayed in Mar 4, 2024

"Exceptional"

Exceptional

10.0

Buena experiencia

Helpful?

Carine

Verified booking

family with young children

Standard Room

Stayed in Feb 29, 2024

"Exceptional"

Exceptional

10.0

Helpful?

Dalila

Verified booking

Standard Room

Stayed in Feb 26, 2024

"Good"

Good

6.0

People at the front desk don't go above and beyond to accommodate patients. We got there earlier to check in and they made us wait until the check in time. many hours.

Helpful?

SUSANA

Verified booking

Standard Room

Stayed in Feb 26, 2024

"EXCELENCIA EN TODO"

Exceptional

10.0

EXCELENTE ATENCION Y SERVICIO EN GENERAL. ALIMENTOS MUY RICOS EN RESTAURANTE

Helpful?

Ariana

Verified booking

family

Standard Room

Stayed in Jan 2, 2024

"Good"

Good

2.0

We always stay at this hotel as it's the closest to my sister's home in Toluca. This time, we requested a date change from Dec 24 to Dec 25. According to Expedia, the hotel management agreed to the change without penalties and made the respective notes manually but by the time we arrived on Dec 25 at 10 pm they said they had no records of the change and the manager was not aware at all. Interestingly, their front desk person did say she received the call from Expedia and directed them to management. At this point, the hotel didn't offer any options but to make a new reservation at their current rate. Since we couldn't afford that, we drove back home two hours away, at 11 pm on Christmas. This is not the first time we have had issues with management here, a year ago $700 USD disappeared from the hotel room and the manager did not provide any support or help to find the person responsible. Be careful! Their customer service is the worst.

Helpful?

7 8

10 10

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Settings

Crowne Plaza Toluca - Lancaster by IHG

About the Property

Facilities & Amenities

Important Information

Check-in & Out

Property Notes

Check Room Availability

Available Rooms

Standard Room

Amenities

One-Bedroom King Suite

Amenities

Junior King Suite

Amenities

Superior Suite

Amenities

Suite

Amenities

Standard Double Room with Two Double Beds

Amenities

Guest Reviews

Categories

Select topics to read reviews

"comfortable short stay"

"Not bad"

"Exceptional"

"Excellent"

"friendly staff clean rooms great breakfast"

"Exceptional"

"Exceptional"

"Good"

"EXCELENCIA EN TODO"

"Good"