ibis Chesterfield Centre – Market Town

Very uncomfortable mattress, the radiator left a terrible smell in the room, very cold then too hot because the radiator is very old and you can’t set it up properly

Very welcoming and all staff were pleasant it was lovely and cant wait to come and stay again and try the food next time as there finishing that side things off

I left my hair straighteners in the room and didn't realise until I was on the way back to London I called ibis and they hadn't been handed in. The cleaners were waiting to go in and I found out they were contractors so they must of knocked them. I've since found out the hotel is permanently closed I never did get my straighteners back

We stayed for one night here, the young man on reception was very polite on our arrival. Our room was fine, however there was no hot water for a shower. The hotel has parking and is a short walk from the town centre over a busy road. Overall a pleasant stay.

The room size is ideal, the staff at the reception is friendly.The location is handy to local bus.

The carpet is ok as many reviews said. Some area's carpet in the communal area is quite old.The most uncomfortable thing is the highway beside is really super noisy even when I close the window. Really a disturbance to my sleep.

I am a regular customer and Ibis is always a decent location for me after a night out in the area, I have probably stayed here over 15 times.

VERY VERY POOR - RUDE STAFF MEMBER. On attending in the evening, it was hinted by the man that I hadn't paid for my room. Not so rude, but a bit of a bizarre comment as he would've known that the room already paid for on his system. Even worse was the next day, when after buying coffee mug for the machine (same evening receptionist hadn't informed me of a time limit on the following day's time limit... 10am limit when you check out at 12 and might want a coffee before just checking out... pathetic really). What was most offensive was a large receptionist (saying large for descriptive purposes) rudely shouting across the room to me, informing me about the (half-full, tasteless) coffee. IBIS must have luxury hotels to pay for elsewhere, because to cheapskate on what Was a free coffee, and a nice touch, to charge people (PER MUG not room) and then give them a half full, flavourless cup, is just lowering the standards. Your hotels arent nice enough to get by on quality alone. They lack good customer service and atmosphere and room quality, in my recent experience. Very poor to be treated this way, anyway. PS the bathroom sink stunk of sewerage.

Location was good

Having to fill the bin with water in order to flush the toilet was a pain Wall tiles behind the basin waste were missing Many bathroom floor tiles were cracked and broken

Good for money

but it’s tired and dirty The carpets need replacing as filthy and the lift needs a clean

Stayed at chesterfield ibis, a few times as usual the facilities are perfect for my need,

Bed not to comfortable & need of sitcom in rooms