Quality Suites New Iberia

Mrs Rose always makes you feel welcomed.

When we checked in the sweet lady at the desk did not know if there were linens for the pull out couch, charged the reservation card immediately instead of asking if we wanted to use a different card (which I did), and did not have the “key maker” at the desk to make our room key, so we had to wait on it. The room was okay but smelled like smoke even though it was a smoke free hotel. It was hard to get the toilet to flush. Took our children down to the pool and the hot tub had one jet that worked on the bottom (feet area) and had brown-tinged water. The kids loved the pool. The pool room as a whole was clean though. The complimentary breakfast was lacking significantly. There was cereal but no milk, the muffins were stale, the waffle maker spray was out, the sausage was awful, and the “orange juice” was clear (make that make sense). Overall the hotel was clean, and the staff was so nice.

I liked that it's close to home, the breakfast was what my grandkids wanted, and the older lady that helped us with everything that morning was an Angel. She made sure to get us more of what was missing from the breakfast bar.

I was switched twice because of the bathroom not being clean, and the third room had crap on the desk chair and headboards of the beds to which I had to clean with cleaning supplies I bought. I Only stayed because of my granddaughters birthday and she wanted to swim!!!

Great

Small rooms

I think it's the carpets just need a deep clean or something and just outdated could use a few more available condiments