Sonesta ES Suites Fort Lauderdale Plantation

It was clean and in a very great location. The staff was wonderful Christina and Tiara went above and beyond

Nothing

Very nice stay. The breakfast was not really hot. The potatoes were dry. The pancake/waffle machine was out of order. Very convenient to the grocery store across the street

It was fine

Worst hotel ever.. I got a confirmation number for my stay with them and they tell me they are booked, I need to call the site that I used to make the reservation to get refunded.. in do that and the site tells me that this hotel confirmed the reservation and did not informed them of any problems with the stay, while I am waiting there another couple also got the reservation cancel despite having confirmation numbers.. and there is another lady at the counter arguing with the front desk manager because they over charged her account $2,700 dollars and are not able to reverse the charges because the manager that can do that does not work on weekends.. in the end I am glad I didn’t get to stay on this joke of a hotel.. if you can avoid it please do so.

Me cobraron 1 noche y jamás recibe reembolso, grosera , atrevida y inhumana la recepcionista, descortés me sentí discriminada por origen latino.

Todo y no vuelvo.

Clean room and excellent ammenities.

Distraction and unsightly situation of homeless/street people in the vicinity of the property.

Baños muy sucios sin arreglar