Hilton Short Hills

This was a gorgeous property and very nice staff, great room and the free breakfast was amazing.

Some of the front desk staff were rude and no bathrobes in rooms was a little strange but overall great. Breakfast buffet is wonderful.

Great

Very Clean, helpful staff. parking facility is terrible, and you have to pay

Beautiful building and nicely decorated for the holidays. Room was clean and comfortable. Bathroom needs a heater it was very cold. The self parking situation was confusing… we paid for parking but anyone could park the machine down there was broken.

I love the place, great hotel.

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I stayed on Dec 14 night. There was a party going on and my 1st floor room was just on top of that. They started playing very loud music at around 11PM. At about 11:15PM I called the front desk and asked them if and when the party would end, the front desk person said the party would end soon. As the music still played loud, I called the front desk again at about 11:45PM, a different front desk person apologized and said the party would end at 12:00AM. Sure enough the music still played loud way after 12:00AM. I called the front desk the 3rd time and the front desk person asked me to hold. I waited for him to come back for about 10 mins to no vail. At this time I decided to come to the front desk and told to them about it. The front desk person told me he was just the hotel staff, therefore he was not responsible for what was going in with the party. I asked him to switch me to a different room that was quieter, which he did. I packed up and went to the new room, however the new room was still directly on top of the party (only couple floors higher), so I came back to the front desk and asked him to give me a truly quite room. This time he gave a room on the different side of the building and a higher yet floor. He also told me if I wanted to complaint I should talk to the manager the next morning. When I checked out the next morning I informed the front desk agent what happened the previous night, she asked me to write down my contact and wait.

Great location

Though I only stayed for 1 night, I loved my time at the Hilton Short Hills! Staff were super helpful and accommodating. Not to mention warm and welcoming. Short Hills mall is literally across the street with many dining options other than the hotels. The Retreat Bar & Lounge located on the property has nice authentic dishes. My personal favorite was the Impossible Cake! Out of this world good! I will definitely stay here again and again without a doubt.