Cape Grace, A Fairmont Managed Hotel

Five star hotel at its finest There is nothing to fault it All staff far exceeds expectations The Pool area is exceptional I will stay again

Everything is just perfect, except the staff - they are more than perfect. Never met such friendly and helpful staff, even in other luxury hotels

amazing! best hotel I have ever stayed in. exceptional service and staff!

Hotel staffs were all very friendly. Room was big and clean, location was very very good close to waterfront and all the bars restaurant, we enjoyed our stay very much.

Fantastic fantastic fantastic! Great service! Thank you Renato, Liesel, Edward, Ricky, Mbuelelo, Thande, Leigh, Eddy! The concierges are amazing! The hotel is gorgeous! They do not miss a beat! Car service fantastic! So impressed! Best hotel in the world!

This was the gem of Cape Town. The staff was 5-star in every capacity. We were treated like "royalty" there. We celebrated our 25th anniversary there and were spoiled by the staff and the chef for our dinner in the Signal restaurant. The view of Table Mountain was superlative. The location could not be more perfect for enjoying Cape Town. Arranging transport and personal tours was a breeze. Parking was simple and secure. Of all of our lodging in South Africa on this trip this was my personal favorite. My wife enjoyed the spa treatment. The harbor seals in the marina were most entertaining. We walked to the safest and best shopping malls and stores for tourists and locals alike from the Cape Grace Hotel.

We are frequent travelers who spent more than 7 months out of a year staying all around the world. After reading good reviews, we picked this 5 stars hotel and with regrets , we were so frightened that we had to checked out early. We were offered a complimentary massage for given a room with construction noise which started at 7am. After the massage we went back to our room to take a shower, I heard a scream from the bathroom. A tick was biting and stuck on my husband back while he was showering. The worst part was the GM denied any responsibility to how or why the tick got onto him. She even told us that since we just came from the Safari just 2 days ago , it could have been brought in with us! This is no roadside motel, we paid 500 USD per night. Safety and cleanliness are the top priorities when you are traveling. I would like to share our experiences, so others would never have to go through something like us.

The Cape Grace should be called the Cape Gracious. Well located, clean, well designed and furnished. Wonderful antiques all over. Good restaurant and bar. The bar, presided over by the irrepressible Happy should be called "The Happy Zone." The most engaging, most competent, friendliest staff imaginable. They really go out of their way to make you feel at home.

Brilliant hotel and staff, could not find a single thing we were not happy with. Thank you Cape Grace for a wonderful time.

What can I say....book this hotel!! From the beautiful and tasteful interior design to the friendly, and ever attentive staff, I cannot fault the Cape Grace. This hotel really has thought of everything! I would book to go back again tomorrow!!