Hilton Garden Inn Livermore

Stayed here multiple times in September and October 2024 for business. Rooms were spacious and quiet, overall hotel was clean and staff was attentive. Breakfast was decent for being included with the rooms and the fitness center was adequate for basic workouts. Location was convenient as far as being within close driving distance to the areas I was visiting for work as well as being located within a quick 8 - 10 minute Uber ride to downtown Livermore for dining in the evening or the outlet malls to burn some time. Overall would recommend for travelers in the area.

Staff nice easy checkin clean

Room was comfortable and updated. Had to leave a day early but manager would not cooperate with Hotels.com in giving me at least a credit on the books for the one night that i prepaid. Bad customer service. Also was not told about construction happening. Very sad.

Breakfast was acceptable for the price.

The water dispenser on the 1st floor tasted like chemicals. After filling our bottle it had a taste of alcohol or some kind of chemicals. Hopefully nobody got sick because it seemed like it was very dirty. We didn't realized this until we lefted with the coffee we made in the room from this water dispenser. Please look into this matter!!!

I love it.

The room was nice & clean, we appreciated that the hotel was pet friendly & there was a large grassy area for them just outside of our room's hallway, we liked that our room had separate bedroom, lots of storage in the hallway area, & in a great location. Unfortunately, our bedroom window faced a noisy firepit patio area with loud conversations that went into the night, making it difficult to get to sleep. We hung the do not disturb sign on our door so we could sleep in, but the housekeepers still kept knocking until we answered, thinking we were supposed to be checking out of our room & vacating so they could clean it, which required a conversation with the front desk to sort that out. The coffee maker in our room was broken, the buffet breakfast that is free at other similar hotels was $19.99/pp, our room was supposed to have a bathtub but didn't, and our room keys demagnitized several times during our stay, locking us out of not just our room, but the exterior doors to the hallway to our room, requiring numerous trips around our building to the front entrance to get them recoded again. It was a disappointing stay overall, so I'm not sure if I would stay there again since there are a lot of other choices in the area. :(

Nice and clean

It was quite and close to where we were going