Royal Beach Eilat by Isrotel Exclusive

מקום מאוד נקי שרות ממש טוב

יחס אישי ואכפתי

מושלם מאד אנושים

Le confort, le petit déjeuner, le personnel très agréable, un grand merci à bath el Qui, dès la réception nous a pris en charge de façon très agréable et resté disponible durant tout le séjour.

שירות כללי של המלון מצויין. נכונים לתת מענה לכל בקשה. החדרים נקיים ומסודרים. אוכל מעולה ומגוון.

נראה שהמלון עושה פעולות לשיפור ורידוד התורים באולם ההסעדה, נכון לעשות יותר בעניין התורים הארוכים לחביתות. עלות יקרה יחסית

Excellent hotel. Exceptional cleanliness in my opinion, this is the cleanest hotel in Israel, which is the most important factor for me. Great location and exceptionally well-maintained rooms with housekeeping several times a day. Special thanks to manager Elena, who checked in with us regularly and genuinely cared about our comfort throughout the entire stay. I consider this the best hotel in Eilat and will definitely return.

At night, when sleeping with the window open to enjoy the sea air, there was sometimes a smell of food coming from the restaurant. I go to bed early, so this was noticeable for me.

אין חניה במלון.

‏מדהים

החדר די גדול נקי מאוד, נוף מדהים לבריכה ולים, מלון עם לובי ובריכה מפוארים, מיקום מצויין, עובדי שירות נעימים, ממש חוויה טובה

לא נתקלתי במשהו כזה

The Royal Beach is undoubtedly a beautiful building in the best location of Eilat. Some (but not many) of the staff were very helpful. The hotel is very clean. There are plenty of sunbeds but that may have something to do with under-occupancy. Room service was quick. Housekeeping was very efficient. Special shout-out to Rikki who we saw in the VIP breakfast each morning. She is one of very few few members of staff who smile and appears to want to really make the guests happy. Rikki was our star. The bell boys who help with the luggage are excellent and super-attentive.

The reception staff have an attitude problem and act as though they are doing the guests a favour by even speaking to them. The VIP lounge by the swimming pool is dark when they dim the lights after 5.0pm. The main swimming pool is not heated which is a poor show in the winter months. Most of the staff do not smile. They seem mostly miserable. As it now seems in Eilat, there was no special event for New Years Eve. Not like many years ago when all the hotels put on parties.