Residence Inn Palmdale Lancaster

The staff were friendly and the inside pool was a plus. The location is prime. You have everything right there in one area. Ni didn't have to go too far for anything I wanted.

The room was a little more compact than what I had expected. However, it was comfortable. It just could have used a little more space in the one bedroom, spacing was a little bit tight. And my key card didn't work to the side door so I had to go in and out of the front entrance when the side entrance was very close to my room. You could go out of the door but couldn't enter the door because the reader wasn't working properly.

It was clean and quiet. I loved the inside pool. Family friendly.

My suite was a little smaller than I had expected but it was still a nice 1 bedroom suite. Oh I didn't have any dishwashing liquid to wash the dishes with in the room.

This was a great stay since the start I had an issue with my reservation that was quickly addressed and fixed by the staff at the hotel since the Expedia staff could not help me. They were super responsive patient and polite. Check in process was very easy and convenient. Once we were there everything went well Jessica the manager was very attentive and would periodically check in with everyone in the lobby or patio area to see if anything was needed. Terry went above and beyond for our entire team and others that were checked in. It was a busy weekend for this staff but they really made it an enjoyable stay. So thank you!!!!

The front desk staff was very nice. We spend two weekends in Palmdale for softball state tournaments. One weekend we stayed at the Marriott courtyard and the second weekend at the Residence inn. Both welcome our girls with encouraging sings on the windows, goody bags, shaved ice, pop corn and many more surprises. Thank you so much for making these two busy weekends so much more special.

My reservation was not fulfilled. Management was not on the same page as the with the staff during my check in.

Even with the hotel being packed with the game going on this weekend. I was still able to sleep and had no problems with the kids or noise.

Loved the amenities - the KITCHEN. I hate to eat every meal out. I must cook my meals and this place makes it possible.