NEhotel Nueva Estancia

Lobby is nice but bathroom was dirty. Pool was cold and you can hear a lot of the plumbing frim other rooms, very noisy.

The location was great for the annual festival. Walking distance to shopping. Facility was very nice. I especially like the giant mirror in the lobby. I actually decided to stay an extra night. Valet came in clutch. Was able to get a nice little workout in the gym. Attached restaurant.

It’s really hard to point out any defect on this property at This time.

Lacks maintenance, has potential but shower was very bad, carpet dirty, overall in poorly maintained

Attractive hotel but clearly having problems. The daytime desk staff seemed confused and distracted. The room was nice but no hot water or washcloth. Lots of construction but few travelers. The restaurant was good and more together than the hotel.

Hotel very good clean

Still a good hotel , personal friendly and knowledgeable, just need some improvements they’re working on it ( renovating) hopefully can be ready for my next trip

Walking distance to shopping center and Bus station.

Room is outdated, check in took too long because I did the payment with Expedia and they didn’t have my reservation. Room so smelly , bathroom very bad smell ! I got a big headache from the smell. I had to pay a deposit for $1500 mxn