Extended Stay America Suites Olympia Tumwater

The front desk clerk was very friendly and helpful. She should not have had to be helpful about the fact that my room had not been made up, and move me to a different room. The hotel is celebrating 30 years, and it looks like they haven't refreshed much in all that time. Everything was a little on the ragged side. I doubt I will stay here again.

The staf that checked us in was extremely nice. But the condition of the hotel itself was more like a motel 6 and had sveral families living out of it on out floor with barking dogs and the smells that come with them. The smell of weed seems to be with us the entire way from the lobby to our room. "Breakfast included" means coffee, tea and granola bars.

Ammenities were severely misrepresented in the listing vs reality, and as such room was way over priced. Will not stay here or use expedia ever again. Trivago from now on. Horrible facility.

The bed absolutely sucks. There's no support in it at all. The breakfast was decent coffee dry packaged muffins and an ok blueberry nutrigrain bar. Subpar at best.

Advertised as a free "breakfast bar" but was really a couple of danishes and coffe. I think they had a packet or two of instant oatmeal as well. Also, elevator was broken.

I couldnt sleep in bed lucky i had a blanket cause there was some black stuff in it.

Nice and pleasant stay - Do not expect good breakfast or something

Good place to stay for short or long term. Need to modernize furniture, especially electrical outlets. Lobby should be cleans and disinfected on regular basis as it was smelling.

My room smelled so horrible like urine. I have stayed at other extended stays but the amenities need upgrades.

Front desk people were great, as they always are at this location. The good: Main areas of room reasonable clean. Floor appeared cleaned and mopped on the areas where you walk. The location is convenient because it's right next to a convenience store and west olympia isn't far. Air conditioning unit working and in good order. The bad: Fridge had not been wiped out. Red jelly-like substance smeared on the top rack. Crumbs of last guest on the bottom of the fridge. Faint sea-food like smell in the room permeated and did not go away, I just got used to it. The areas of the floor that are visible to the eye but not walked on had not been cleaned. Bed was neat, clean and tidy, however it was not real comfortable. Last time I stayed it was, so it really depends on what room you get, I think. There was a long black hair on the side of the shower wall. There was a short curly hair in the bottom of the tub. It grossed me out and I declined to take a bath like I had planned and just took showers. Looked like cleaning the room was a rush job. For what people pay if it's only one night, we deserve better. The good again: the front desk people are always a great example of excellent customer service and always have a great attitude. That matters a lot. This company does great with front desk service but needs to raise their housekeeping standards when they train staff in that role.