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7.6 / 10 Guest Rating

Best Western Capistrano Inn

27174 Ortega Highway, San Juan Capistrano, us

Best Western Capistrano Inn - main view

About the Property

Convenient Location

Located off Interstate 5, Best Western Capistrano Inn is conveniently situated near major attractions such as The Shops at Mission Viejo Mall and Mission San Juan Capistrano.

Comfortable Accommodations

Each room at our inn is equipped with modern amenities including a microwave, refrigerator, and coffee machine. Guests can also enjoy the cozy seating area, work desk, and balconies available in select room types.

Relaxing Amenities

Guests can unwind by the outdoor pool or in the hot tub, shop at the gift shop, and benefit from our 24-hour front desk service.

Book your stay at Best Western Capistrano Inn for a relaxing and enjoyable experience.

Facilities & Amenities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Pet policy: This property allows up to two dogs in a room. Pet fee is applicable, please contact hotel for more information. The size limit for one dog is 80 pounds. Other pet types (e.g. cats) may be allowed upon the hotel’s approval prior to arrival. Parking is free for your first car, however, any additional cars will be subject to a $10/night fee" Please note that the hotel will begin renovations in guest rooms and expect noisy conditions from 8AM to 5PM during the week. Please note that the guest laundry is also temporarily unavailable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Double Room with Two Double Beds and Balcony - Non-Smoking - Photo 1
Double Room with Two Double Beds and Balcony - Non-Smoking - Photo 2
Double Room with Two Double Beds and Balcony - Non-Smoking - Photo 3
Double Room with Two Double Beds and Balcony - Non-Smoking - Photo 4
Double Room with Two Double Beds and Balcony - Non-Smoking - Photo 5
Double Room with Two Double Beds and Balcony - Non-Smoking - Photo 6
1/6

Double Room with Two Double Beds and Balcony - Non-Smoking

This air-conditioned room features a flat-screen cable TV, a refrigerator and a microwave. It includes a private bathroom with free toiletries and a hairdryer.

23 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneFaxAir conditioning

2 Double Beds, Nonsmoking, Balcony

Non-refundable
Breakfast Included
20% OFF$191.94

$153.55

Includes taxes & fees
King Room - Non-Smoking - Photo 1
King Room - Non-Smoking - Photo 2
King Room - Non-Smoking - Photo 3
King Room - Non-Smoking - Photo 4
King Room - Non-Smoking - Photo 5
King Room - Non-Smoking - Photo 6
King Room - Non-Smoking - Photo 7
1/7

King Room - Non-Smoking

This air-conditioned nonsmoking room features a flat-screen cable TV, a refrigerator and a microwave. It includes a private bathroom with free toiletries and a hairdryer.

23 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneFaxAir conditioning

1 King Bed, Nonsmoking, Balcony

Non-refundable
Breakfast Included
20% OFF$191.94

$153.55

Includes taxes & fees
Queen Room with Two Queen Beds - Non-Smoking - Photo 1
Queen Room with Two Queen Beds - Non-Smoking - Photo 2
Queen Room with Two Queen Beds - Non-Smoking - Photo 3
Queen Room with Two Queen Beds - Non-Smoking - Photo 4
Queen Room with Two Queen Beds - Non-Smoking - Photo 5
Queen Room with Two Queen Beds - Non-Smoking - Photo 6
Queen Room with Two Queen Beds - Non-Smoking - Photo 7
Queen Room with Two Queen Beds - Non-Smoking - Photo 8
1/8

Queen Room with Two Queen Beds - Non-Smoking

Free WiFi, free toiletries and a balcony is featured in this air-conditioned room. A microwave and refrigerator is provided.

23 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneFaxAir conditioning

2 Queen Beds

Non-refundable
Breakfast Included
20% OFF$200.44

$160.35

Includes taxes & fees
Accessible Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking - Photo 1
Accessible Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking - Photo 2
Accessible Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking - Photo 3
Accessible Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking - Photo 4
Accessible Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking - Photo 5
Accessible Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking - Photo 6
Accessible Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking - Photo 7
Accessible Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking - Photo 8
1/8

Accessible Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking

The quadruple room features air conditioning and a tea and coffee maker. The unit has 2 beds.

23 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneFaxAir conditioning

Accessible - 2 Queen

Non-refundable
Breakfast Included
20% OFF$200.44

$160.35

Includes taxes & fees
Deluxe Room, 1 King Bed, Non Smoking, Balcony - Photo 1
Deluxe Room, 1 King Bed, Non Smoking, Balcony - Photo 2
Deluxe Room, 1 King Bed, Non Smoking, Balcony - Photo 3
Deluxe Room, 1 King Bed, Non Smoking, Balcony - Photo 4
Deluxe Room, 1 King Bed, Non Smoking, Balcony - Photo 5
1/5

Deluxe Room, 1 King Bed, Non Smoking, Balcony

1 King Bed249-sq-foot room with a balcony/patio Internet - Free WiFi and wired internet accessEntertainment - LCD television Food & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board and deskComfort - Air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

23 m2
Sleeps 2
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorDesk

1 King Bed, Non-Smoking, Balcony, Work Desk, Microwave And Refrigerator, Wi-Fi

Non-refundable
Breakfast Included
20% OFF$194.65

$155.72

Includes taxes & fees
Deluxe Room, 2 Queen Beds, Non Smoking, Balcony - Photo 1
Deluxe Room, 2 Queen Beds, Non Smoking, Balcony - Photo 2
Deluxe Room, 2 Queen Beds, Non Smoking, Balcony - Photo 3
Deluxe Room, 2 Queen Beds, Non Smoking, Balcony - Photo 4
Deluxe Room, 2 Queen Beds, Non Smoking, Balcony - Photo 5
1/5

Deluxe Room, 2 Queen Beds, Non Smoking, Balcony

2 Queen Beds250-sq-foot room with a balcony/patio Internet - Free WiFi and wired internet accessEntertainment - LCD television Food & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board and deskComfort - Air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

23 m2
Sleeps 4
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorDesk

2 Queen Beds Non-Smoking Balcony Work Desk Microwave And Refrigerator Wi-Fi Full Breakfast

Non-refundable
Breakfast Included
20% OFF$212.65

$170.12

Includes taxes & fees

Guest Reviews

7.6
Very Good778 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness6.2
Service8.7
Location8.3
Room Quality6.7
Amenities7.7
Value for Money7.7
Food and Beverage7.7
Overall Experience7.7

Select topics to read reviews

Y
Yi LinsgSG
Verified booking
couple
Standard Room
Stayed in Apr 8, 2026

"Excellent"

8.0

人员亲切，早餐ok

Helpful?
M
MelvinusUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 6, 2026

"Exceptional"

9.0
Helpful?
R
RichardusUS
Verified booking
couple
Standard Room
Stayed in Apr 5, 2026

"Excellent"

10.0

Breakfast was great lots of choices

Nothing everything was super great job guys

Helpful?
S
SteelmanusUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 4, 2026

"Excellent"

8.0
Helpful?
K
KristinusUS
Verified booking
extended_group
Standard Room
Stayed in Apr 3, 2026

"Nice clean place to stay and good location for what we needed."

8.0

Everything was clean

Sounded like a herd of elephants was in the room above us. Not really the property’s fault though.

Helpful?
R
RobertusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 3, 2026

"SHIT"

1.0

Absolutely nothing.

The rooms were absolutely disgusting. Old molding carpet, shower full of cracks, caulking and mold. Bed, dresser and other furniture old, aged, and falling apart.

Helpful?
F
ForestusUS
Verified booking
couple
Standard Room
Stayed in Mar 29, 2026

"A tired hotel needs some LV"

7.0

It was great

Helpful?
J
JacquelynusUS
Verified booking
couple
Standard Room
Stayed in Mar 24, 2026

"Convenient."

6.0

Close to sightseeing places, very clean updated rooms, Wi-Fi, amenities (microwave, coffee machine, ice machine, friendly reception, quiet rooms, parking for one car, great breakfast! Accommodating and comfortable beds.

Entrance was not convenient, we missed it first time. Property appearance needs more TLC, nicer landscaping around pool, jacuzzi was very dirty and smelled and not warm. Our first entrance was seeing a pile of sheets and pillows on the floor and against the wall and corridors were not very clean. First impressions are important.

Helpful?
B
BrandonusUS
Verified booking
couple
Standard Room
Stayed in Mar 24, 2026

"Exceptional"

10.0
Helpful?
B
BrandonusUS
Verified booking
couple
Standard Room
Stayed in Mar 24, 2026

"Exceptional"

10.0
Helpful?
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