The Ryder Hotel

Location is great and the room was clean and nicely decorated. However the service was poor with the exception of the bartender. Staff at front desk and coffee shop didn’t smile or engage. Also there is a QR code in the room to tip service staff which is a great idea. However they don’t provide daily housekeeping. If you need to request housekeeping it should be explained in the welcome letter. Coffee and towels, etc are not routinely replenished. I would expect better service for the price.

The Ryder hotel offered everything you could possibly want to enjoy the Charleston experience! From the room to the pool and outdoor terrace, it was fabulous!! It is a perfect proximity to Charleston nightlife. And last but not least is the amazing staff that goes the extra distance to meet your needs. Manager Rachael Foxx was exceptional! Highly recommend!

We stayed at the Ryder the last few nights and couldn’t have been happier. It is such a fun, upbeat vibe. Rooms and hotel were so clean and we loved the pool and restaurant. The entire staff was so friendly and accommodating. We will be back!

We stayed at the Ryder hotel for a nice relaxing girls weekend. We absolutely loved the atmosphere, staff couldn’t have been kinder, and Rachael the hotel manager went above and beyond to make our stay even better. The backyard and fireplace is great for a night cap. Highly recommend!

Bed and pillows were comfortable. Shower was good and hot.

Floors were dirty, large thick black crud on both sides of the bed. Stain on the ceiling over the bed. Not sure why we were charged an amenity fee, if it was for pool use, it was pouring raining and cold, not able to use. $58/day for parking, pretty steep. This hotel was pricey enough without the extra fees that were not disclosed in the Booking.com listing. Our room was overlooking the pool and the windows provided zero buffering from the noise below, including the music I assume was being played from the restaurant. No full length mirror.

Not a pet friendly hotel! There is no place on the property for your pet to relieve themselves! The website does not disclose they do not have a facility for them. After checking in from driving 6 hrs, I asked where do I take my dogs. They said anywhere you can find grass. I said great, no specific designated area. So we proceeded to the beautiful outside bar, I was expecting some place perhaps behind the pool or something? I was told they had to go down the street and across to a 10×10 piece of grass😤REALLY I'm paying over $400.00 a night to walk across the street at all hours to relieve my dogs! I am a lady over 60 traveling solo and never wanted to stay at a "pet approved" hotel and then walk on a busy downtown street at all hours for my dog to pee. When returning back to my drink at the hotel bar, I was approached by a woman who was obviously showing me she had power and authority there at the restaurant and began to chastise me there in the hotel restaurant in front of all guest for me questioning about no dog facilities. Talk about ruining your excited vacation buzz! Also don't get any drinks from the their outside bar, the bartender was so rude and arrogant that I asked for my cocktail to go and me and my dogs went to the room. I spent the two days here never stepping into their restaurant or bar again. I found great services and great food from other places than the Ryder. SHAME ON YOU RYDER! You need better management. You need to change the lies on your website for being pet friendly!! I have visited lots of better hotels, restaurants and at lower and higher prices than this place. This place was a waist of my time and money! Shame on you Ryder as this was a bucket list city for me.

Location was good. All staff very friendly. Comfortable rooms.

The first room in was off bar and music blaring at night could not sleep and then music at bat turned on at 0700 with no one out there. We moved to another room off street with construction and school bus parking and was so loud. Products for hair and body not good. It was very expensive for all the noise. The repairs done in the room and paint job around outlets etc very cheaply done. Could use some soundproof windows or something more than the current.

Great centralized location

Difficult to pull in to access valet parking. Difficult to get a rolling luggage carrier. The check in location is downstairs. Hotel is just set up really weird.

We had an excellent stay at The Ryder Hotel in Charleston—such a fun, stylish spot with a great vibe and perfect location. Everything from the atmosphere to the service made it feel like a true getaway. A special shoutout to Clayton at valet, who went above and beyond and gave us an amazing breakfast recommendation at Miller All Day—it did not disappoint! Can’t wait to come back.