Adana Hilton SA

The rooms are outdated, resembling a style from the 1980s. The air conditioner did not function properly. However, the hotel was clean and offered a nice river view. There was no ventilation in the bathroom, and the shower drain was partially clogged. Additionally, the reception failed to recognize that breakfast was included for both rooms I had booked, forcing me to prove my purchase. The manager admitted there were issues on their end. As compensation for the inconvenience, I requested a discount, as my breakfast experience was disrupted. Instead, the manager offered a free massage therapy session for June 2025.

The hotel is a good and wonderful,clean. The meal is so perfect. And the lobby where they works that name is ŞANSIM AND MERT, ALİ. They are so cheerful people, they help me everything that ı need especially Şansım is such as a wonderful and helpful, friendly person, I love her so much

In Adana for a business project meeting, I booked into this hotel. The building is large and commodious and has a wide variety of facilities and resources that make it a most attractive venue. While the surrounding environment is mixed, the hotel is located on the banks of the Seyhan river and river walks are well-developed. The hotel is close to the Roman bridge which ha spanned the river for almost 2000 years and is still in use. Service standards were excellent and the welcome and registration were smooth and efficient. The room was spacious and well equipped with fine facilities. The food was of an exceptional standard and gave a great introduction to quality Turkish cuisine. All in all this was a delightful stay, made all the more pleasant by the professionalism of the staff. The gem of discovery was the excellent pool (indoor and outdoor) complemented by a fantastic sport activity center and wonderful sauna. It was a pleasure to stay here and I would love to return at some point.

I wanted to share my experience with the staff specifically Tomes. He was professional & accommodating. Hilton does a superb job selecting the best staff & providing exceptional service in all areas. Apologies if I spelled his name incorrectly.

Güzel. Resepsiyon görevlisi Tarık bey çok ilgili ve guleryuzlu yardımsever. Çok teşekkür ederiz

Very good hotel, which has everything you need. Beutiful interior design, good restaurant, a high-quality and wide range breakfas buffet, as well as comfortable rooms. Also an excellent service by Duygu, as well as all the other staff I encountered.

Fantastic hotel with the best staff and customer service in Adana ☺️ Damla and Acelya in the customer care team are exceptional and managed me and Koch team so professionally. The front desk are always friendly and welcoming and the executive lounge is a complete pleasure managed by the super friendly Selcuk

The guy who is working as a receptionist told us we can have a breakfast but the mornin just before check out and at the end of the breakfast, they said ‘you have to pay for breakfast’ i paid that is not a problem but it was so rude and unacceptable.

The room was very dirty, I even saw a cockroach inside. I would never recommend this hotel to anyone.

Very good