Studio 6 Suites Chattanooga TN Lookout Mtn.

Room was clean.

Parking lot was small

The staff is very friendly. Clean, has all the amenities for a short stay. I recommend.

N/A

Location is great - staff is always very friendly.

Absolutely nothing!

This place was disgusting! Bed bugs bit me. There were two crawling on me in the middle of the night. I woke up scared, called the manager and he said he cant see them even though they were right there on the bed! There were flies everywhere and bugs on the wall. Black mold in the shower, blood stains on the bathroom floor and feces stains on the bathroom walls, blood stains on sheets. Beds uncomfortable. My feet were completely black from the floors. Rooms smelled like pee. AC vents were packed with dirt and dust. AC didn't work, heat didn't work. People were fighting and screaming in the middle of the night, very noisy place by a busy road. I could not sleep all night. There was obvious signs of illegal activities happening as I noticed several truck drivers going into the same room in one night and very loud “s” noises right by my ear. The staff was unfriendly. I just had surgery, I dropped my blanket and I asked one of the cleaners while she was cleaning if she could pass it to me, then the manager began yelling at me that she is not my slave. I thought it was just being kind. They also complain if you ask them to clean. The fridge did not work and all my groceries spoiled. So i asked another girl if I could have some ice and the manager yelled at me again! The tv only played one channel. It was so bad that when I complained, the manager did not even ask to fix the issues, he just said it is not a highly rated hotel and I should not expect highly rated cleanliness. He said I could leave so I did, in the middle of my recovery. I was not even healed. This hotel was an absolute nightmare. I wouldn't wish this on my worst enemy. They also don't give a refund, they charge you for bad service and bad cleanliness