Mount View Hotel & Spa

Central Good pool Good spring-fed hot pool Good staff

Nothing

The continental bf was a nice bonus. The location and the lobby was great. The overall condition of the upstairs areas not great. The courtyard ., saltwater pool and mineral hot tub were very nice. Staff was terrific and desk staff very friendly. The spa services were not available

The hallways were a bit musty and dark, the hallway ceiling was not intact. In the room, the tub grouting is discolored and dark in places and the bathroom baseboards are peeling w exposed wood. Like the character but is lacking adequate maintenance. The lack of dedicated parking is a challenge

The hotel was great, the customer service was pretty amazing. Loved that you can reserve a bike.

The only thing I would say is don’t get a room close to the door very loud when people walked through the door in the hallway.

This is a old hotel. Which can be charming. But the pool, spa, room and bathroom need a lot of work and maintenance. The pool was just dirty. It has potential but it is a fixer upper.

This is a old hotel. Which can be charming. But the pool, spa, room and bathroom need a lot of work and maintenance. The pool was just dirty. It has potential but it is a fixer upper.

Calm, relaxing venue; pool area accommodations; weekend outdoor movies; close-in to town.

Parking; room lighting; coffees bitter.

24 hr pool and fire pit access, 2 queen room had beds in separate rooms (which wasn't clear from booking site)

no elevator, and rooms were on same floor but not "close together"(209 & 221)

Initially, I was assigned a room of lower quality than what I understood I booked on Booking.com. When I raised the issue with them, they quickly remedied the situation and upgraded me to a room that was higher quality than the room I booked. Upon checking out, I left behind my phone charger. I contacted the hotel upon arriving at my home and they located the charger and promptly sent it to me. They charged me a flat fee of $25 for the service, but considering the postage alone was $10, I did not find the fee un-reasonable considering the trouble they needed to go to, to return it to me.

Check-in time was a bit late (4 PM) which coupled with a check-out time of 11 AM the next day, meant guests staying for only one night had limited time to make use of the hotel services. Having said that, I was able to check-in early on arrival at 1 PM. As mentioned above, I was initially given a room of lesser quality than what I booked on Booking.com. The hotel claimed, the room I was given initially corresponded to the booking details sent through by Booking.com. Perhaps there was an error somewhere in the system, but my observation is, given the hotel was quite empty, the hotel might want to pro-actively upgrade guests if availability exists, rather than providing a room which does not show off the excellent rooms which may sit vacant.

Hot pool and spa pool were open 24/7

Floor on second floor room some area was uneven.