Sam's Town Hotel & Casino, Shreveport

No wash clothes or toiletries in bathroom. No robes or extra blanket in closet. Front desk clerk was extremely rude and hostile for zer reasons. Security was very polite and helpful and even tried to assure me the attitude at the front desk was not the norm and the guy is normally very polite. Would not recommend or ever stay there again.

Very nice property!

Rooms Room had some issues, broken items Food & drinks Not all restaurants were open. And Smoky Joe's Cafe was not good. No sirloin steak; they have been out over 3 months. No onion rings or soda available. You could get water, tea, or lemonade. Brisket was kinda tough but drenched with sauce to cover up bad cooking. Fried shrimp 🍤 was ALOT of breading with small shrimp. Noteworthy details Casino was unfortunately not good either. Main and second floor was very smokey and stunk. No air cleaner at all. Downstairs was non-smoking but older machines and no tables.

The room was very hot and had a terrible odor

The rooms looks old , and there is no room services and no water provided, We have to buy water from vending machine which is $4 per 500ml water There is no room service, no house keeping At the time of check in they told me that ,they won't clean my room , unless i check out Not recommended at all

Clean but outdated and the room needed some restorative work. Walls, dressers, chipped paint.

Very friendly staff

The staff at the counter when we checked in was very rude. We ruined his night because we were checking in when it was time for him to get off work.

Customer service was excellent. Room quality was high.

Old room no microwave room not worth money