Holiday Inn Express & Suites Hawthorne - Elmsford North by IHG

Good breakfast--simple but ample with egg white omelets and hot oatmeal. More than one might expect after an Express overnight stay

We are pleasantly surprised with this location. After reading past reviews we were a bit concerned, but having read there were renovations, we decided to continue with our 2 day reservation. Glad we did. The hotel is beautifully decorated, clean.. and smells pleasing too!. Our room is on the 3rd floor and it is very spacious, has a pull out sofa and king bed. Tastefully decorated and has everything I need. They have an indoor pool but it is only open until 8pm..I find that strange, it's enclosed.. why not keep open until at least 10pm. By the time you step out for dinner and return, it's too late. That's a shame not too be able to enjoy. Now in to the breakfast... while they have the typical breakfast fare... at 9:00am there were definately alot of items that had been depleted. Cutlery needed to be restocked. They offered coffee and tea... but strangely only green tea. Their appeared to be just one person running everything... Rosalee... she seemed to be irritated when I asked her for butter... but softened up once I let her see that I noticed her hard work. The garbage was overflowing, but finally a gentlemen came and started emptying that. I think the hotel needs to add at least one more person. Overall... breakfast a hotel does not make.. so I would still return. It is a lovely hotel.

I like the 24 hours coffee or tea and breakfast included. The place is amazing and quiet.

Breakfast was not very good, no juice, dry potatoes, poor quality coffee, eggs were pre-cooked and edible but not good.

Excellent hotel just 20 min from Westchester airport. Recommended.

The internet was great and some of the staff too.

The shower wasn't placed well. If

Staff was extremely rude. Breakfast helper was nasty and kept yelling at patrons, reprimanding them and being overall awful.

Pool hours so limited it is almost impossible to use it. Breakfast only had sweet options and was very crowded. Half of the foods unavailable due to technical issues, had to wait and ask for almost everything.

Nice and clean

Great propert