Taj Bentota Resort & Spa

From start to finish we had the most incredible holiday. The place, the people, the food, everything was perfect. Beyond our expectations. Special thanks to Rashan at The Shack, Asiri at Palms and Saman our house keeper, who made our stay extra special. We can’t wait to return.

Special thanks to Sachidh, our housekeeper/room boy. What a wonderful guy who kept our room in immaculate condition everyday. 615 Beautiful large room. Also thanks to the pool team Priyantha Janith Sampath All three of them very helpful setting up sun loungers and so much help during the day by the pool. My family wish to thank Vinisha , the housekeeper in and around the pool/restaurant area. Just kept on sweeping with a smile and being so pleasant. All the best to all the staff

A lovely hotel with exceptional staff. We arrived for a 4 night stay at the end of our Sri Lankan tour. Due to events in the Middle East, we ended up staying for 8 nights. Nothing was too much trouble and , despite being fully booked, the manager arranged for us to keep our room for the entire time. Every member of staff was welcoming and helpful. The facilities were good with a very good pool area. Kannangara was especially helpful, always polite and cheerful and kept us well hydrated! There is access to a beautiful beach. We walked the length of the beach every morning. We had all inclusive package for 4 days then HB so used all of the restaurants. The food and service were excellent. I used the gym too which was good although warm in the afternoon as it wasn’t air conditioned. A small niggle only for a 10/10 experience

We stayed at the TAJ Bentoto for 4 nights a the end of February 2026. We had a great room with a side sea view and overlooking the gardens on the 3rd Floor. Which can be confusing as this is the level for the reception area. The pool area is one level up , which was big with plenty of sunbeds and umbrellas. Added to this the hotel is right on the beach and the warm Indian Ocean. We were breakfast only which had a large variety of options from cooked to fruit to cereal. The bar prices are what you would expect in a 5* hotel and expensive compared to the restaurants outside of the hotel , across the rail track. We paid just under £14.00 for 2 meals and 2 beers and on return to the hotel we had 2 very small red wines ( I know wine is imported ) for nearly £15.00. This wouldn't put us off retuning to this hotel when we revisit Sri Lanka in the future

We had a wonderful stay at Taj Bentota Resort & Spa. While the property is on the older side, it really didn’t matter, it’s well maintained and the overall experience more than makes up for it. The staff were warm and very hospitable. A special mention to Chef Sarath, who went out of his way to help us with specific meal requests for our 2.5-year-old and always did it with a smile. The food was excellent (which we found to be true across Sri Lanka in general), and the property has direct access to a beautiful stretch of Bentota beach. The pool was also great and perfect for families. We had a lovely, relaxed stay and felt the property was very kid-friendly. Overall, a really enjoyable experience and a place we would happily recommend.

Our stay was good but I did not get points added to my innercircle account. They kept saying not eligible and that my invoice was on some other name which is not correct. Very frustrating.

Come here for great hospitality by Indian chef Dalip! Our stay was made better by his personal touch to each dish served. Also must try kids friendly surfing experience at the beach side.

Fabulous location on the beach. Spacious rooms kept spotless by Milton with magical touches every day. Great variety of food breakfast and dinner. Service with a smile especially from Sam every morning with his cappuccino specials. Super friendly and helpful staff throughout. Amazing hotel with a safe environment outside (watch out for the Tuk Tuks ). You won’t be disappointed

Had 4 nights booked at the end of a 3 week trip travelling SL. I booked through a travel agency so had a good deal price wise. It is a really good resort but so many things could be made better. Firstly I had a twin room with a sea view booked, it was actually 2 twin beds shoved together with same duvet. When i booked i was specifically asked whether I wanted double or twin beds so that was a bit annoyed and it was meant to be sea view which I'd say was on the cusp. Thats more travel company issue and i didn't say anything at the time so not that bothered otherwise. The room was very nice, the bath/shower needed some tlc though. Staff were lovely and helpful. There are tennis courts which they don't really advertise and are hard to see through all the trees. They are in desperate need of an upgrade which is maybe why. Either way we enjoyed playing! The gym is decent too. Sunbeds big issue. Classic people putting towels down super early as soon as the pool opens at 8. They seriously need to address this issue because there arent that many and shade is scarce. They dont have enough umbrellas for the sunbeds. The pool guy is quite helpful but it needs policing. Pool is nice other than that. I think it advertises as 2 pools, its not its one with a small kids pool attached. Food is very nice but does feel quite busy but good setting of the restaurant. On our last day it felt like staff were bearly keeping up with demand. We had an issue as we asked to extend our stay by 3 nights due to the situation in the middle east and the girl on reception said she had booked us for the 1 night and put a note on about the next night as at the time it was booked. When my friend checked she was told they were booked up! A duty manager booked us into a hotel 20mins away. Id say reception was not that helpful compared to the rest of the staff. Also my friend got charged £50 for washing!! We also had a phone bill for £200 as was trying to sort out travel home with cancelled flights.

A truly fantastic stay with amazing people who took care of us. Special thanks to our room made Gayan who made our stay even better with his welcoming and fantastic towel animals. Thanks also to the pool team Priyantha, Sampath and Chaturanga who made the pool experience even better.