Hotel Posada Real

Environnement, repas et confort très apprécié

Mon unité aurait besoin d’un rafraîchissement - un peu vieillot

Absolutely unforgettable—this resort in Mexico is nothing short of paradise. From the moment we arrived, we were welcomed with genuine warmth, refreshing drinks, and the kind of hospitality that instantly melts away stress.

Fantastic beachfront!

All ok

spent most of our time on the beach or the pool area. The servers were very attentive and enjoyable. Luis & javi &?? havi.

Die Lage ist gut und am Meer ist toll. Hatte ein Upgrade mit Meerblick bekommen, das fand ich sehr nett und aufmerksam.

Generell ist es etwas und die Jahre gekommen und das Personal Z. t. Eher aufdringlich. Kein Kühlschrank trotz Küchenzeile fand ich auch seltsam.

Booking number: SH24395699 I am writing to express my severe dissatisfaction with my recent experience at your hotel. I urge potential guests to avoid this establishment. I travelled with a large family group, and the treatment we received was unacceptable. Upon arrival, the staff claimed they could not find our booking, so we had to contact our travel agent in the UK for several hours while they just washed their hands of the booking to resolve the issue. Their attitude was rude and unprofessional throughout the process. Additionally, we were given an inferior room compared to what we had paid for, with no apology offered. The room was poorly maintained and unclean. We had booked a garden view but were instead placed in rooms overlooking a construction site. Furthermore, the quality of the food was disappointing. I strongly recommend finding a hotel that values its customers and provides a more pleasant experience.

Simon the server was wonderful

The friendly and helpful staff and hotel and grounds cleanliness made for an excellent vacation stay. I liked that this hotel was the old style three story Mexican architecture style. The grounds were well kept and had lots of cacti. The entertainment from Mariachi, to duo singers , Mexican group , to kareoke made for fun evenings. The other guests were friendly as well. It attracts people who return, year after year. The beach was clean . There were pool exercises. The morning breakfast buffet was delicious and had lots of variety. You are within walking distance to some good restaurants. One note, If you enjoy swimming in the ocean they do not encourage swimming at this location. Therefore you have to travel to Medano Beach if you want to swim in the ocean as there are rip tides by this hotel.

Great service from all staff, especially Enrico. Would recommend for families. Came with a 15 month old, very family friendly.