Comfort Inn & Suites Jackson North

Comfortable

Nothing

I didn't like that I was told on the phone by comfort inn staff that there was a spa hot tub at this facility and there is not. This was a stay cation, close to home and all we wanted was to sit in a hot tub for a while and there wasn't one. Also, couldn't use the pool due to the pool area was extremely cold, when in past experiences, the pool area is usually overly warm. Then we were treated rudely by staff when approaching the desk to discuss the hot tub situation. Facility would benefit from stafft customer service training. Also staff training is in order so the correct information regarding your facility is given to people who call and inquire.

Amber at front desk was amazing

The snow storm

Honestly was pleasantly surprised. I had originally tried canceling this reservation because I heard pool was closed and read a lot of bad reviews. Never heard back on that request (was told it was a Booking.com issue) either way, pool was up, everything was pretty clean, everything was very well presented. Absolutely would stay here again if we are in the area again. Staff was also friendly and

Beds were stiff for our personal preference but that’s it. Breakfast was mediocre but it was free so can’t complain too much, did enjoy the variety of options.

Bed were comfortable. Breakfast was good

The bed frames made weird noises when you would get in and out of bed . We were put right on the first floor by the cafeteria, so when breakfast was open, you could hear what was going on outside the room. Would wake me up every morning

Beds were very comfortable and rooms were spacious. Quiet rooms. No traffic noise and was facing opposite the parking lot which I prefer. Clean. Equipment in gym was in good working condition.

Egg omelettes didn’t taste like they had eggs or cheese

Very clean