Residence Inn by Marriott Boston Westford

Spacious, clean, very comfortable rooms! Friendly and approachable staff.

The breakfast was good, but not great.

Property is in need of updating hallways smelled like convenient store fried chicken. The smell was awful. Thermostats would not change temperature. It wouldn’t go below 70.

This was a great place to stay for several days. The room is very large - a one bedroom apartment. It was well equipped and very quiet. Having a gym in the facility was great.

Nothing.

We booked and prepaid months ago. Our two room suite was given away the morning of the day we checked in. We were told they did not have to honor our reservation bc it was booked thru a third party. When we asked where this policy was stated they couldn’t tell us but repeatedly told us it was our fault for booking thru Expedia so they dont have to honor the room we booked and paid for. They also told us the hotel is over sold for the next night and will bump people who booked thru Expedia even if they booked first. They also have no policy to contact people to let them know. They just let them show up to be told they don’t have their room.

Unfortunately, I had no cellular reception from my cellular phone carrier and could not obtain any connection to the Wi-Fi at the hotel.

I really loved this place. It was low-key and unassuming, but well decorated, clean, and had a nice breakfast buffet (although it got a bit crowded at times). We got a suite for myself, another couple, and a 2-year-old. It was plenty of room for all of us. Two bedrooms with ensuite bathrooms, and a common area that had a living room, dining area, and kitchen. Really thoughtfully designed. Plenty of privacy for each family.

The property was clean and quiet. It seemed like is was a busy eeekend however the facility didn't feel crowded. We got to use the swimming pool and ate breakfast, which was great. My only feedback is to have bedding in the room alreasy for the pull put sofa, with pillows.

Nice, easy parking, location

The limit on pool time. We arrived late due to car issues and wish we could have used the pool.

The staff and room were nice.

The breakfast was terrible .

VERY quiet - never heard a door slam…