Super 8 by Wyndham Knoxville North/Powell

Everything

What breakfast

Shitty

Shitty

The location was good, that's it !

I would be ashamed to put anyone in the rooms we stayed in. Black mold - we're still sick; when brought to the attention of staff :"oh we're sorry" no offer of compensation The rooms were filthy, yet they had been cleaned . Paint pealing off walls microwave and fridge filthy inside Shelving fell off Beds had stained coverings Cigarette burn holes in blanket Chair in room was stained so bad we had to cover it to sit on it One of the rooms had a huge hole in the bathroom wall Dead bug and one live roach Non-smoking rooms smelled of pot smoke (I booked two rooms , both were horrible!) We had no choice but to stay at this hell hole because a music concert , and two college graduations going on in the area made it impossible to find other rooms , the Staff knew this and took advantage of the situation! The pictures you post on your website of the motel and rooms were the Epitomy of false advertising!! Not a safe area , cops showed up the first night to an altercation of some sort , unknown individuals sitting in cars throughout the night , just not safe ! One of our rooms had an entry door that was very unsafe , the bottom of the door could be pushed in nearly 4" , seeing into the room ! There's been no word from anyone at the hotel concerning a refund of any amount to compensate us for the horrible experience, even though the staff assured me there would be !! Not surprised!!

When are the workers named Candy she made sure we got everything we needed she was very polite very friendly

The breakfast was lack of and they had toast but it only a couple slices they didn't have no fruit they didn't have anything warm

We didn't stay because it was so nasty and run down also had bedbugs

Honestly there was not much to like . I guess the location was good , in light of the reason we were in Powell. Our son had his College Graduation from The Crown College, a Bible College in Powell ,so that made the location great for the for our stay.

The advertising pictures of the rooms were totally inaccurate. On your website the photos made the rooms look good,but that was not the case. The rooms , I reserved and paid for two , one for my wife and I , and one for my daughter and my son's girlfriend friend, had been smoked in . I reserved non smoking , they moved us but each room had the stench of cigarettes and pot. The carpets were stained and frayed. The bed spreads were spotted and filthy looking . The walls were dingy and the paint was pealing in spots . It wasn't until day three that I noticed the black mold on the ceiling as you come into the room. I wondered why my wife and I were experiencing sinus and coughing issues. Our Daughter's room had a huge hole in the bathroom wall when I brought it to the staffs attention they said "that will be an easy fix" but they went on to say that they had no more vacancies . Also the door into the room itself, the main entry door of the room where my daughter stayed , was in such bad shape that it was totally unsafe. On the first night we awoke to the shelf/cloths rack in our room come crashing down , with only two suits and a few clothes hanging on it. It had been secured with the wrong kind of wall fasteners. The fridge and the microwave were horrible inside . We saw mostly dead bugs , and only one living one . I will send pictures to verify what I've said.i mentioned to the man in charge on Tuesday morning May 5th 2026 about the mold and he said he would try the reimburse me for some of the cost , of the room charges since I paid $239.00 per room ,times two and he said he would call me that day to compensate for all of the terrible issues , but so far , as expected, I've heard nothing from the Hotel staff. I paid what amounts to $80.00 per night for rooms I wouldn't put a dog up in . I've stay in some pretty poor hotels but this was by far the worst.

Nothing! We showed up from over 4 hrs away and was told they were over booked and had no room for us

The fact we called customer service and was told it happens all the time. And had to pay 100.00 more for a tiny room that was horrible.