Candlewood Suites - Topeka West by IHG

Convenient and cozy. I appreciated the overall experience I had there. I only stayed a night, so I didn't get to fully utilize everything the hotel had to offer.

It was nice to have a full kitchen when traveling. However, I did not feel safe after an incident that occurred at 11:22 pm when someone opened my room door and if I had not had the metal loop and ball attached they would have come right inside the room. I asked about it to the staff at desk in morning they said they were doing and audit to see what rooms were open. She apologized and said that the computer had not updated. Seems that when I checked in at 4 pm that by 11:22 PM the computer would have known someone was in the room. Not sure if that was a valid reason for someone trying to enter my motel room.

My shower did not work in my room and the tub would not drain. The bed was comfortable, but there were loud trucks in the parking lot until midnight revving their engines. Then people rolling stuff up and down the hall until 2AM. I would not recommend this hotel to anyone.

The non working appliances and the lack of employees

My stay with Candlewood suites Topeka west was excellent. Pleasant clean smell when I entered The lobby. customer service was polite and courteous always greeted you with kind words whether you were entering or leaving. my room was clean the bed was comfortable the only downfall I would have to say was the bathtub was stained I just placed a towel down to stand on before I took a shower . The key card never worked on the first try I had to wait patiently and try three or four times before the door would unlocked eventually I had to get the key card replaced. My stay there was eight days I was so glad that they had a fitness room equipment was great . I would definitely stay again.😊