Comfort Inn & Suites Grenada

I find it very insulting to receive a request to do a survey on a hotel asking me about my stay, when I never checked into it. A hotel who told me that they canceled my reservation when I spoke to them. However, rejected my refund request through Expedia, when I canceled the reservation minutes after it was mistakenly booked. So, it appears that this reservation was never canceled and your manager who denied the refund took my money and lied to raise your occpancy percentage. Nice.

Asked for a handicapped room or shower stool but because I booked online they wouldn’t change. Silly as we checked in later in the evening and only for one night so you would expect them to be able to accommodate. Shower was not good at all. No water pressure!

Front desk very professional

Luck was broken on the door. Flooring was peeling up and room had a bad odor.

I would recommend this hotel for those looking to have a quality visit/stay in Grenada. The facility is beautiful and well maintained with a very professional, and friendly staff. Although just down the road from the main shopping, food, and entertainment areas, this should not be a deal breaker. The complimentary buffet breakfast and exercise room are amenities that really make this facility an attractive option. If you are looking to treat yourself to a nice stay while in Grenada with some nice perks that is reasonably priced, then you've found your hotel right here.

The hotel is dirty. Needs to be repaired. There were rooms with plastic taped over the room doors. The lobby floor was all coming up so it had been glued down. The room smelled like a dirty dog. The breakfast was NOT fit to eat. The mattress had a blood stain down the side of it. Not worth the money.

Made reservations for a handicap accessible room. When we got there we were not giving one and one was not made available to us. It was a bad experience because I we had a person in the wheelchair that could not get into the showers or it was hard for them to access the bathrooms

Toilet had thick black mold. No mattress protector on bed. When bottom sheet came off during night, we were on the bare mattress. A/C did not work well. Room was very humid. Room did not smell good. Flooring in main lobby had buckled up and joints were taped together with packing tape. Very disappointed.

Nice and clean

Easy to get to. Easy to drive to restaurants. Friendly staff and good breakfast. Only thing I didn’t like was the exit door was close to our room and we could hear it bang shut all hours of the night