Hotel Swosti Premium Bhubaneswar

The hospitality is outstanding, we highly reccomend this hotel.

Cosy rooms. Great staff. Nice food.

It’s a shame the pool was under maintenance.

No proper service even after informing the reception team personally no one bothered to either provide the service or clean the room. i personally informed and no action. the room was stinking after my arrival with the left over food of night.

Room was very comfortable and clean. Aircon good. Bathroom good. Breakfast buffet was superb!!

Nothing

I was to arrive in Bhubaneshwar in the early hours of 26th by train and wanted to reach the hotel and sleep for a few hours before I head out again. Hence decided to make a reservation for the previous night itself so that I wouldn't have to deal with the hassles of an early check in. Unfortunately my train got delayed and when I reached the hotel early in the morning hoping to check in and get some sleep - I was in for a rude shock. They told me that my room was cancelled as it was treated as a no show the night before and hence refused to honor my booking and give me a room (although they did have rooms available). I told them that my phone number was on record and the onus was on them too to confirm if the guest is not coming before unilaterally deciding to cancel the room treating it as a no show and appropriating the entire amount paid; the staff were pretty rude and refused to even consider my situation Flabbergasted but too tired to go anywhere else, I paid the full price for an entire day rent at the hotel and booked another room and got some rest. I travel all the time but this has never happened to me previously. Sad that it should even happen and that too at a premier hotel

Staff Hospitality, Room Size, Food

Service was excellent

very peaceful place