Country Inn & Suites by Radisson, Big Flats (Elmira), NY

Very clean nice location

Good location, conveniently and clean

Food was subpar

Not a great experience. Room not as clean as it should be, worn and weary Room wasn’t cleaned daily. Breakfast was barely edible. Towels dingy and not replaced for a 4 day stay. Staff was kind but that’s about the only positive.

Tv was easy to access, no wifi login,liked the separate sitting area, Beth at the front desk was great and very helpful.

The sofa was broken down and low.A w alk-in shower would be better,especially for older people.

Really, nothing.

They tried to run my card prior to check in while I was still mid flight from Texas. Our plane arrived early so I asked for early check in and was told no not until 3. The owner or manager of the property wanted to cancel my reservation because my card was denied when I was mid flight even though my reservation said I would pay at the property. Then I was informed that we were not allowed visitors even during the day or even outside, 2 adults must be at the pool at all times even if you are an adult, nobody is allowed at the pool if they are not on your reservation, then at breakfast the same lady would watch how much food you had and how many creamers you would put in your coffee. The sign outside the entrance said no smoking but she would sit in a rocker at the entrance smoking cigarettes. The whole stay from check in to check out we felt watched and it made us uncomfortable. I do not suggest staying here and we will never again book with them.