Spark by Hilton Nashville at Opryland

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Basic level hotel. Staff was excellent. New and clean. Bathroom small.

Beds were very comfortable. Shower head plenty of pressure. Staff was very friendly.

I would have gave 5 stars but they didn't give us the mobility accessible room we booked. My husband, who is in a wheelchair, had a very difficult time in the bathroom. Otherwise, it was a very nice hotel.

Close to highway easy for travel

We were assigned a room with a known issues with the door lock. As a single mom with a daughter, I was frustrated that they would do this. Our neighbors told us the lock didn't work because their mom was in the room prior to us and they requested that she be moved. We tested the door and sure enough you could just simply push it open. I went to the front and asked to be moved. Then was moved to a room where the air was not working. It was in the 90's and we were already sweaty from lugging our luggage all over the hotel. The hallways were hot (not air moving). We had 3 hours before we were supposed to attend an event. I went to the desk and said I did not want to stay there as I was unsatisfied with the accommodations. They refused a refund since I booked through Travelocity. I took it to Travelocity and they also declined to refund the money. I will never use either of them again.

The only door we could come and go through was the front door, but our room was towards the back. I was traveling with work equipment and couldn't leave it in the car so I had to haul a ton of stuff from the back of the parking lot to the front door to the back of the hotel. If I had realized I would have booked somewhere else to make this whole process easier because I did have to make several trips. Hotel was still under a small amount of construction.

Good all around

The front desk ladies were amazing and sweet!!

Check in was super easy and employees are very helpful and friendly. Bed was very comfortable and room clean. Location for us was also nice.