The Arlin, Arlington, a Tribute Portfolio Hotel

Nothing

Under construction no restaurant make shift bar in the middle of no where drilling from 10am- 6pm

They are in the middle of a remodel right now so I’m trying to see the bigger picture but some things I’m just following… My work booked this for several days for me so I didn’t choose this hotel. With that being said, I was given a king suite on the 6th floor. The lobby is pretty, open and up to date, but that’s where it stops. The architecture and bubble elevators are giving mixed decades. My room, assuming it’s remodeled, is giving me motel 6 in 2009. Nice size room but the couch is burgundy, the carpet is navy, the furniture, fixtures and paint choices are all circa 2009. The bathroom is basic. This is a Marriott, remember. Low end bath products. No makeup wipes. There’s a crack in the bottom of the shower already. One of the light fixtures by the bed is cracked. The end tables are wobbly. Lighting in general is very poor. (I’d love to take pictures, but it’s too dark) There is no microwave (but has a fridge and a mini keurig). The plus side is the bed is plush and comfortable, as are the pillows. regarding the remodel, as of the week of April 6th, the pool is open. Fitness center is in rough shape. Crappy equipment that was moved into a conference room. No restaurant, just the make shift to go breakfast items for $10. The bar consists of a folding table with top shelf liquors only. $13 for a glass of wine and $9 for a 8oz cup of liquor/mixer. Construction noise is limited to bankers hours so that wasn’t an issue. Hotel itself is located in a weird industrial type area, right on a busy freeway and not a single thing within walking distance. It’ll be interesting to see what the place is like when it’s done. Some things you can’t change though, and this was an interesting add to the Marriott portfolio. (Used to be a crown plaza)

The rooms are spacious & comfy, plus the staff is very helpful and sweet

Actually the only thing I liked about it was the location.

First off they are renovating so there is construction on site from 9am to 6pm. Very annoying and should’ve been told to guest before booking and arrival. Staff were unpleasant. Every time I needed towels are toiletries I kept getting the run around and had to wait forever and then finally the front desk would open up the back office and give me what I needed. Especially Sol treated me like I was going eat the towels and stuff like lady I’m just trying to keep me and my family clean. I was not charged the price that I was giving on booking I was charged more. I was told it was for incidents but received my receipt full of taxes and other fees nothing about no incidents. I did not enjoy my stay at all!

Everything was great!

Our bathroom sink was leaking but wasn’t really a big deal

booked hotel for cafe, bar, hot tub. On arrival, we were informed of a remodel happening to bar n cafe. False advertising. Just a bar cart at night, and grab n go foods in the am, that were pricy and nothing hot, nothing gluten-free, no nondairy options, no hot tea service. We had to leave for all meals. The hot tub was cloudy. A day after arrival, we got a memo that the City of Arlington was shutting off the water to the hotel and to plan ahead, and they'd have bottled water if needed. I went downstairs the next morning to get 2 bottled waters, on the house, as the memo indicated. The desk staff interrogated me to ascertain if I was going to really need the water before they handed it me. We wanted this hotel to have amenities that were listed because we needed a retreat away from family gathering over the weekend. We could have spent less $ and gotten a nice room without amenities but we splurged because the site showed a working restaurant and bar, and a working pool and hot tub. The only saving grace was that the room itself was completely remodeled, new bathroom, new bed, new linens, new furniture, new shelving, new couch, new coffeemaker, new carpet. But we could have paid less and gotten a nice room at another lodging in Arlington. We paid extra for amenities that were advertised on their site but were not there. Would recommend CALLING in advance and asking the staff what is working there before booking. Maybe eventually it will be a nice hotel but right now, it doesn't have the amenities that are advertised on their website.