Mövenpick Hotel & Casino Malabata Tanger

Location is really nice. Offering a great view on the city and see

3 Star Hotel I was very disappointed with the service. Poor front desk customer service. We waited 3 hours at the front desk. The rooms are so outdated and the toilet was not flushing properly. The room cleaning service is absolutely insane—they’re always behind and late. They show up at 8pm one night. On a positive note, I must say that the hotel is in a good location, the pool was amazing and the morning breakfast was very good.

I truly believe that this particular local is not reflective of the Mövenpick name and certainly doesn’t mirror or deserve a 5* accreditation. You should truly reconsider the management style, the lack of sufficient employees and detail in every room. We reserved 3 non smoking rooms and none were up to standard (from dirt to broken items, to smoke smell on blankets and pillows to cigarette burn marks on furniture to no air conditioning to no towels in the bathroom, no iron or hair dryer,.....the list is a lot longer). We spend our first day waiting for the electrician, technician and handyman to complete their work in our rooms. We couldn’t even get someone to clean the filth in the bathroom since the cleaning crew leaves at 5:00 pm. It was unbelievable to us that there’s no cleaning crew available in the hotel 24 hours a day. I’m very sorry to say that this location has stained the Mövenpick name in our view!

Terribly managed hotel. This is a 3 star local Moroccan hotel, not a 5-star international hotel. Facilities are in complete disrepair. Most of the staff is sullen and do not take any pride in their work (or their clothing). Broken things in room too numerous to list, including telephone, toilet flush, power outlets etc. General Manager Alain Rillof manages the place very poorly and thinks he is above responding to customers. Stay here is you are looking for an average 3 or 4 star local hotel. But this is nowhere near a 5 star hotel and is a stain on Movenpicks worldwide.

Not a 5star hotel, old rooms

hotel casino on beach but not allowed to walk omto beach, they said it was not safe

Nice location, proper facilities and amenities, friendly staff, good food

The pool was drained so not available which was a bit disappointing which is why my condition rating is not very good and the hotel was a little far from where we spent most of our time. On the plus side the traditional Moroccan restaurant was a great value and was some of the best food we had and the live traditional music was great!

Nice location, good services, facilities and amenities, attentive staff

Hotel shows its age - unfortunately.