Hampton Inn Columbia

I reserved a room with two queen beds, but the front desk assigned me a room with one king bed without any explanation. I only found out when I opened the door to the room. When I asked to change it, they told me this was the last room available and there was nothing they could do. As soon as we entered, there was a strong unpleasant odor, and my son, who has a dust allergy, couldn't sleep well all night due to constant sneezing. The service and cleanliness were not satisfactory.

My only real issue is that at my check in I stood waiting for a bit for the desk clerk to attend to me as she sat in a room next to the desk watching a show. That's certainly a bad first impression of the facility being that that's the first person the guests encounter. Otherwise, the room was clean as well as the hallways. (Parking semi sucks at night though)

The lady who was in charge of breakfast was very nice and always had a smile.

Rooms was spacious.Sheets and towels clean,but room was stinky,not sure why prob the carpet.Front desk stuff very nice. Breakfast.... only 1 toaster not enough for everyone.

breakfast was good but they had no coffee because the machine broke. They should of went to Dunkin Donuts and bought boxes of coffee already made.

It’s a great place to stay, every time I’m in the area I stay there.

Convenient location. Variety of breakfast selection was good. However, they had NO coffee available for guests. Very disappointed and so were many other guests.

I did not like the fact that i had to oay fir parking.

The breakfast was VERY disappointing. They had no waffle batter and no eggs other than hard boiled. Most hotels have at least bananas, not just green apples and offer bottled water. It also was a little noisy at night. We could hear the people in the next room. It was clean and had plenty of clean towels in the bathroom.

Prior to my stay, I messaged the property twice asking for an early check in, if possible. When I arrived at 11 am, they did have a room ready but would charge me $40 to check in before 2 pm!! a) why wasn't this outrageous fee disclosed in advance and b) why have it anyway??!! It's totally unacceptable. I've been at hotels all over the country, as well as in many other countries and have never encountered this. When I did get to my room, I found a notice that they provide housekeeping every other day. Not since the pandemic have I seen this. EVERY hotel I've stayed in since 2021 provides daily housekeeping.