Best Western Braintree Inn

Clean room

My room was okay. I had no coffee maker, no tea, and no water. The small fridge in the room was noisy.

Quiet location that felt very safe. We did a late check in after our flight and the linens on our bed were dirty. There was less than a half a roll of toliet paper in our room. We had to go to the front desk and get new sheets and remade our own bed, since she was the only staff on duty. The breakfast was not warm and was limited on quanity and options.

The bedding in the room smelled like it had not been cleaned, very much body smell. The bathroom around the bathtub looked dirty. There was garbage bags in the parking area, where possibly homeless people had been during the night.

I payed full price and they did not allow me to check in because my card wouldn’t work for a deposit why should you get to keep my money when I didn’t get to stay in a room dont recommend if it’s your first time at all

Friendly front staff. building is maintained. Rooms are clean. Clean bathroom.

Clean, safe and has essentials.

staff was extremely rude, the ac didn’t work wanted to take a bath tub didn’t have a plug toilet didn’t work pillows were old and worn smelled old and musty but hey the outside looked wonderful

Liked it very much.