Ascot Suites

Enjoyed our stay at Ascot Suites. Good location and met all our needs for our 2 night stay. View of the rock from our room when the fog lifted. mbn,

The hotel was nothing like the images posted. The first room we were put in was filthy and still had food on the counter from the previous travelers. The floor was filthy and the bedding was not at all changed. The second room was equally as filthy. The floor was not swept or mopped. This room had an area rug that was filthy with stains and animal hair. The balcony was covered in spider webs so you couldn’t sit out on the balcony if you wanted to. The solution offered by the man at the front desk was to check out if we didn’t fell this was the place for us. Terrible service. I will never book another stay at this place. One thing we liked about the hotel was its vicinity to shops and dining. That’s about it.

We only stayed one night so not much to report; however, we had to wait 45 minutes when we arrived at 6pm (during normal check-in window). Frustrating, after driving for 4 hours and no bathroom available in the lobby, and the clerk didn't show any concern.

My 3 year old found a used condom under the bed when we were picking up his toys

groovy, older spot, 2 block off the water. big spacious comfortable room with great roof top deck for sunsets. water pressure in the bathroom sink was not good, but a great stay.

The stay was fine. But it took 30 minutes for someone to get to the counter. I stood there as two employees walked by and saw me standing there. Two more guests entered and were surprised no one would answer the phone or come to the front. 30 minutes. There were bills sitting on the counter, and guests' names written on a paper with their information. It just seemed odd that no one would answer the phone or come to the front desk for 30 minutes. I finally asked a maintenance person to get someone.

Excellent in every way !!

The over all experience was nice. They were extremely short staff, so my patience was given tremendously. At one point the same front girl seemed to be there for 24 hrs straight. Only 1 house keeper. Our rooms view was stunning, exactly what i was wanting & needing. The bed & bathroom was clean... other little areas needed help. A good wipe down From top to bottom would be amazing. But with only 1 house keeper the place looked great!!! The girls in the front were friendly & helpfull, when we could find them. I felt like they were running non stop especially during breakfast hours. I would stay here again. I just hope they get the employees they it need, that stress is not needed nor is it ok to be treated that way.

no room servive

passed one on getting our room cleaned but never got cleaned the whole 4 days , Even with maid service requested sign out. Toilet woulded stop running and shower drain was slow but never was addressed