Jamaica Palace Hotel

The pool was awesome! Staff courteous

Quiet and safe area to vacation

After booking online and arriving at the hotel we were told we had to pay a holding fee of USD 200. In this day and age we thought this to be very inconvenient and archaic. Of course when we tried paying this holding fee, the machine would not work for some of us and for others it ended up charging the card twice. Checking in took forever and a few of my friends had to change room because of sparkes flying from the light in the room. Breakfast was ok and the staff we encountered in the morning seemed more knowledgeable about the operations. The beds were comfortable.

I liked the paintings, and sculptures.

The front desk staff was amazing !

The property was clean. Checking was easy. Food was tasty Most of the Staff very hospitality. The property could benefit from a gym and completely renovated pool.

The Jamaica Palace Hotel is beautiful and the staff we welcoming and friendly. The rooms were adequately sized. The landscape and pool are gorgeous. It was a challenge to do early check in but the staff were able to accommodate us. The cons are there’s not any dining options nearby. It requires a drive 20 mins out to find food. The hotel doesn’t provide snacks or a little cafe for quick meals.

I booked two identical rooms and my friends room was noticeably smaller and not the same design on the wall so that was a bit meh but the stay was still great. Beautiful property, very nice pool. Complimentary breakfast that came with my stay was excellent. The room key was missing and the front desk person was nonchalant but again I only stayed one night so I didnt press the issue. When in Portland I would definitely stay there again.

Great place to stay in Portland

This was my first time in Portland Parish, ao I wanted to stay close enough to town, so I could access the markets, restaurants, and other ammenities whenever needed. I read a lot of positive reviews about Jamaica Palace, so I decided to stay there. It was a lot more than I imagined. The old, colonial styled buildings were very well kept and elegantly adorned with paintings and sketches. The restaurant was very big, and it was set up in a sophisticated manner. The grounds and surrounding vegetation were well manicured. The staff was quite friendly, which was no surprise. The food was excellent, and the entire area was very peaceful.