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8.2 / 10 Guest Rating

Jamaica Palace Hotel

Williamsfield, Port Antonio, Portland, Port Antonio, JM

Jamaica Palace Hotel - main view

About the Property

Welcome to Jamaica Palace Hotel, where the enchanting Caribbean meets your perfect getaway!

Recreation Opportunities
Dive into relaxation with our stunning outdoor pool or unwind on the terrace surrounded by lush gardens. Enjoy engaging activities amidst breathtaking views, making every moment memorable.

Culinary Delights
Savor exquisite Caribbean cuisine at our Gallery Restaurant & Bar, complete with a bar/lounge and lovely garden views. Our complimentary local breakfast served daily ensures you'll start your day right.

Comfortable Accommodations
Retreat to one of our 80 individually decorated rooms featuring private patios, complimentary Wi-Fi, and cable entertainment. Each room is designed for your comfort, complemented by private bathrooms with premium toiletries.

Experience coastal charm and comfort here in Port Antonio. Don't miss your chance to unwind in paradise—book your stay today!

Facilities & Amenities

Free breakfast
Boat tours nearby
Free WiFi
Terrace
Garden
Wheelchair accessible
Picnic area
Gift shops or newsstand
Snorkeling nearby
Hiking/biking trails nearby

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.2
Excellent124 verified reviews
AI Summary

Guests highly rate the peaceful and serene property and frequently praise the exceptional staff and service.

Categories

Cleanliness7.9
Service8.4
Location8.4
Room Quality7.9
Amenities8.4
Value for Money8.1
Food and Beverage7.9
Overall Experience8.4

Select topics to read reviews

E
Elesha
Verified booking
family
Standard Room
Stayed in Sep 10, 2024

"Exceptional"

10.0

Jamaica Palace was very beautiful. I enjoyed my stay a will definitely stay again.

Helpful?
N
NICOLE
Verified booking
family
Standard Room
Stayed in Sep 6, 2024

"Excellent"

8.0

Very quiet property

Helpful?
K
Karline
Verified booking
Standard Room
Stayed in Aug 16, 2024

"Beautiful Hotel with amazing views. "

10.0

We stayed at The Jamaica Palace Hotel during our road trip to Portland. The service from Ronnie & Simone was professional, friendly and welcoming. The room was as described in the hotel profile and couldn’t ask for any more. We had a look around the property and it has amazing views of the Caribbean Sea. The gardens and swimming pool are well maintained and beautiful too. I would like to say a special THANKS to Elizabeth for promise of mangoes on our stay. I hope to visit again on my next trip to Jamaica. Thank you Karline P

Helpful?
M
Marleen
Verified booking
friends
Standard Room
Stayed in Aug 11, 2024

"Good"

6.0

..

Helpful?
L
Leonard
Verified booking
family
Standard Room
Stayed in Aug 6, 2024

"Excellent"

8.0

This hotel is a gem! It looks beautiful, has plenty of space and is great for a quiet stay. It is just missing a few touches that would make it great (etc. extra amenities such as a gym, tv in dinning room, cable in the rooms, access to open bar near the pool, concierge for things to do around the area, etc)

Helpful?
L
Latoya
Verified booking
partner
Standard Room
Stayed in Jul 25, 2024

"Excellent"

8.0

What I like most about this property is the staff, they are amazing. The friendly greeting at the gate by security to the warm welcome at the front desk (especially Tisha) and the gleaming smiles from the breakfast staff to start your day. Ms Elizabeth is always with a pleasant smile whenever you ran into during a walk. The property is very clean and housekeeping team always seems eager to keep such cleanliness intact at all times. However, the property is very dated, the rooms and bathroom would be so much brighter and lighter with an upgrade. Overall this place is one I would recommend if you need a quiet place to stay outside of town but not too far away. WiFi service was very good I got plenty of work done including zoom meetings.

Helpful?
S
Simone
Verified booking
family
Standard Room
Stayed in Jul 23, 2024

"Exceptional"

10.0

Excellent staff, felt safe and cleanliness

Helpful?
S
Suzanne
Verified booking
family
Standard Room
Stayed in Jul 10, 2024

"Exceptional"

10.0

Staff was amazing. We went through a Cat 4 hurricane while we were here. The staff was very attentive and even moved our rooms closer to the dining hall. Beautiful surroundings quiet and as described online.

Helpful?
R
Recardo
Verified booking
family
Standard Room
Stayed in Jul 1, 2024

"Excellent"

8.0

Love the property and my stay! I would recommend it to anyone.

Helpful?
R
Ricardo
Verified booking
family
Standard Room
Stayed in Jun 23, 2024

"Exceptional"

10.0

I love the property and the as well they treat me and my wife very good

Helpful?
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