Hilton Sofia

We had a wonderful stay at Hilton Sofia and left genuinely impressed. The rooms are specious, cozy, stylish and comfortable. The spa was excellent, especially the staff. The service and the people really stood out, very attentive, professional, and consistently kind throughout our stay. We really appreciated the way management handled a small issue on their side. They addressed it immediately, made thoughtful alternative arrangements, and went far beyond what we expected to ensure we felt valued and taken care of. That level of care and accountability says a lot about how the hotel is run. I loved our stay there!

The Hilton Hotel Sofia offers elite road warriors a welcoming sanctuary to regroup, chill, revitalize, and thrive. With well appointed larger rooms, comfy pillows/bedding/pillows, strong shower, spotless, lots of phone charging stations, light-filled and airy spaces, constant wifi, one cannot help but appreciate the lap of comfort, service commitment, and contentment this gleaming stylish residence offers. Mission first and people always, the superstar Associates make a solid property glimmer and shine. The polish? The positive energy the team exhibits from the moment of first contact- the first moment for me was over the phone. Make no mistake, because of the high service standard found throughout the hotel, the property operates like a little city within a city. Travelers like staying, meeting and hanging out here. It’s the amazing collection of quality staff, aka highly trained, professional, skilled, and articulate teammates, that sets this hotel apart from others in this bustling city. Even with it’s popularity, when i called inquiring about my reservation, Front Desk Associate David, patiently and efficiently answered my questions, so when he greeted me upon arrival, i knew exactly what to expect during my stay. During my stay, the Associates called me by my name, remembering my room number, and kept me well fed and hydrated. The ample, spacious and well equipped Executive Lounge is a perfect safe haven after working, traveling or playing. The spa services and gym are small but mighty - after two massages over consecutive days, i am ready to again take on the road. A special shoutout to Kamilela in the breakfast room, Maintenance and Housekeeping Teams.