Campanile PRIME - Le Blanc Mesnil

belle chambre. grand lit, bonne literie. PdJ correct. Personnel d’accueil ;bien dans la salle du PdJ

le quartier n'est pas sécurisant. la demande de dépôt d'une caution: c'est la première fois que cela nous arrive

Nothing , it’s first time i met a stuff behave so bad like that

The ventilation/air conditioning was not working at all in our rooms. We informed the staff, but the person in charge refused to take any action and also refused to change our rooms. I even asked if they could at least provide a fan to help a little, but this was also refused. We had booked three rooms and were traveling with small children, so the situation was very uncomfortable and made the night very difficult for us. We expected basic comfort and proper assistance, especially given that we had children with us. I would like Booking.com to review this case and help us with a suitable compensation or refund.

L’accueil du personnel, notamment la dame le matin quand j’allais prendre mon petit déjeuner très agréable, très gentil toutes les dames d’ailleurs et tout le personnel.