Hampton Inn Buffalo-South/I-90

Pool was closed

The staff was amazing and they had a great breakfast and dining area.

Everything was basically clean in our room but we had fruit flies in the bathroom that found their way out to the room and the bathroom consistently smelled like cigarette smoke, I'm sure from another room. It was mildly annoying when we were there but more so when we got home and anything we had stored in the bathroom smelled like smoke. The beds aren't the greatest but my back is temperamental.

Staff and location great, staff were helpful and friendly. The cleaning staff were awesome, not every hotel has staff coming in every day to make the bed and tidy up, that was great!!

The elevators are a little scary! Shaking, making noises, closing very slowly: just not a comfortable experience. Everything else was nice!

It was a good breakfast

The shower needs new shower head

The location had easy access from the freeway! The staff was friendly.

We had asked for extra pillows, however they were never delivered. The smell of animals in the room. I would prefer that only certain rooms were allocated for stays with animals.

Great staff. They dealt with an issue we had in a very quick and professional manner. The location worked great for our purposes and the breakfast was suitable. My son and I also enjoyed the pool and gym.

When we arrived our initial room smelled like heavy cigarette smoke. It was not pleasant. The lady at the desk quickly dealt with it and moved our room with no questions asked. Thank you.