Holiday Inn Express Hotel & Suites Marion by IHG

Helpful desk staff

Nothing

Nothing

They did not honor a reservation and they took the money and resold it to someone else

Breakfast and the workout room, great customer service.

The location was perfect for what I needed the room for. Room was clean and very spacious and the room was relatively clean. Housekeeping was amazing, restocking amenities every day if you specify. The included breakfast was super helpful on the days I was in a rush so appreciated that!

The staff at times seemed to be disinterested in helping and alot of the times there was nobody on the front desk for ages at a time. We also had the fire alarm go off randomly three times, during my stay unexplained which understandably happens, but was quite disruptive. Beds were really soft and hurt my back after a couple of nights, but that is a personal preference more than anything.