Holiday Inn Express Plymouth by IHG

Everything

Nothing

Location

The hallway smelled like weed and there was a blood stain on the comforter that was given to us for the pull out couch.

I’m deeply disappointed with how this hotel handled our situation. A few days before our arrival, I wrote to customer support and directly to the hotel, explaining that my father had passed away and we could not come. I asked to move our stay by just a couple of weeks — not to cancel, just to reschedule — but no one ever responded. Ignoring a grieving guest is heartless and completely unprofessional. I will never stay at this hotel again and would strongly advise others to think twice before booking here.

Big parking lot. Plenty of tesla chargers

The staff was amazing, the room was exceptionally clean, the breakfast was fabulous, biscuits and gravy, eggs, bacon, turkey sausage, hot coffee, can't ask much more than this for breakfast.

The big problem is the guests themselves I wouldn't listen to a thing, the negative people post because they're probably the problem, people lock their dogs in the rooms. Then go out to dinner. There was no trash in the hallways when we arrived, 40 minutes later food and toiletries scattered the Halls ! . What the hell guests, get it together, you're at somebody else's home. Remember a hotel is like going to Grandma's house pick up after yourselves it's the right thing to do.

It was ok could have been better

It was clean and the breakfast was phenomenal!

The air kept going out like someone was controlling it it was so hot and muggy late at night

Great stay. Super clean hotel, friendly staff and the breakfast was amazing.

Staff was very nice and very helpful