The Savoy Hotel & Beach Club

I would like to take a moment to recognize two exceptional members of your team, Denzel and Enzo, whose outstanding service made my stay at the Savoy truly memorable. Denzel went far above and beyond what anyone could reasonably expect. He actually came in on his day off to ensure that everything was in order and that my concerns were addressed properly. His attention to detail, professionalism, and commitment to guest satisfaction were remarkable. He carefully confirmed important details and helped me resolve an issue involving my pool pass and a guest, making what could have been a frustrating situation completely stress-free. What impressed me most was that Denzel genuinely cared about ensuring I had a positive experience. Employees like him are rare, and they are a tremendous asset to your organization. Because of Denzel's exceptional service, I will absolutely return to the Savoy and confidently recommend it to others. I would also like to recognize Enzo, who works at the pool area. Enzo is incredibly warm, attentive, and welcoming. His kindness feels genuine and sincere—not simply customer service because it is part of his job, but a natural reflection of who he is. He has an excellent rapport with guests and creates an atmosphere that is friendly, comfortable, and enjoyable. Every interaction with him made me feel valued and appreciated. Both Denzel and Enzo exemplify the highest standards of hospitality. Their dedication, professionalism, and genuine care for guests significantly enhanced my experience at the Savoy. Please extend my sincere gratitude and appreciation to both of them for a job exceptionally well done. Dr. J~

Well, let me tell that Anita and Lucia are amazing attendees. They always greet you with a smile and keep your drink full. In spite of how busy their bar is, they always make you feel welcome at home and deliver great service.Ben isn’t so bad himself. Thank you all.

The smell in reception on arrival was beautiful as was the decor. Reception and poolside staff were amazing. The room was just beautiful. I could live there.

I was invited by a friend to the pool area and had a great experience. Milena and Philip were super nice and welcoming. They were easy to talk to and made me and my friend feel comfortable. Really enjoyed my time there.

Location and service was outstanding.

Beds could be more comfortable including the blankets. Also a magnifying mirror in the bathroom for ladies make it is a must , that it needs to be place.

Felipe and lauto were amazing. I highly recommend coming here . Pool service and drinks were great but customer service takes it over the top . Thank you so much.

I had a really good experience here. The place is beautiful, comfortable, and has a very nice atmosphere. Everyone was kind and helpful, and they really helped me whenever I needed something. I felt very welcome and enjoyed my time a lot. I would definitely recommend this place to other people because I had such a great time there.

l'emplacement la gentillesse du personnel de la piscine et de la plage

le bruit des chambres du dessus (mal insonorisé) donc ne pas prendre une chambre au rez de chaussée les taxes rajoutées pour profiter de la piscine et de la plage même si vous n'y allez pas