The Westin Anaheim Resort

My stay at this hotel was both comfortable and enjoyable, whether traveling for business or leisure. The property offered a refined and welcoming atmosphere that made for a relaxing experience overall. A sincere thank you to Shaeli at the front desk, whose professionalism, warmth, and attentiveness elevated the stay from arrival onward. The valet and housekeeping teams also delivered exceptional service, demonstrating the level of hospitality expected of a luxury property. While the experience was largely excellent, there were a few areas for improvement: mainly the shower water pressure and draining system, the door touchpad and the air conditioning issues. It took some messing around with for the cooling to turn on. Aside from that, the only other thing was that I was not able to see Disney. Despite these minor shortcomings, I thoroughly enjoyed my visit and would gladly return for future business or leisure travel.

We had an issue when checking in to the hotel, but customer service (Sergio) reached out and rectified the issue. It really shows that they go above and beyond to make their guests happy. In addition, we ate at Puesto and the hostess and our waitress were amazing and the food was delicious. The bartender at the pool bar was also super friendly and made great suggestions for drinks for both myself and husband and our kids. Definitely would recommend this hotel to others!

We decided to stay here as we had a competition event nearby. Location was great as it was close but just far away to have distance from the crowds. One staff member, guiding visitors in the common area, greeted us and directed us to check in. Check in was a breeze, less than 3 minutes I'd say, even on a Friday evening. Got to our room, set the bags down and headed to the pool. Daughter thought it was so cool to be able to watch a movie (Mighty Ducks) while swimming. Pool was comfortably heated which was nice. Staff member walked by and asked us how we were doing and we needed anything. I inquired about food and was told "yes of course, no problem." They seem to know the menu from heart quite well and my daughter got the salmon bowl (salmon, brown rice, and carrots). She was able to eat it pool side while watching Mighty Ducks. I took a 'dad tax' bite and the salmon was moist and cooked very well. Headed back to the room, again staff walking around smiling and saying greeting us. Room was very clean, comfortable beds, bathroom was very elegant with the light trimmed mirror. I discovered they had a tech panel to control all the lights, acknowledge if needing privacy or even service. Went to check out in the morning and my daughter was disappointed we couldn't stay another night, but I do feel I'll surprise her with a random overnight trip here so she can relive the fun times she had. Beautiful resort; will be back.

I Am a Disney passholder and I go to Disneyland at least one time per month. If not more or once every other month if there's a weather issue and I will always stay at the Weston hotel. I am also Marriott bonvoy member. And they treat me as such, they treat everybody wonderfully they have a beautiful pool, an incredible jacuzzi, with a secret waterfall, hand hand push the red button that says emergency to view the secret waterfall. Walking distance to disneyland which makes life so much easier and walking distance back.If you've got a baby who needs to take a nap. !! Their concierge team Dwayne and Garrett and especially William. !! The best ever.

Beautiful interior and very clean. Very attentive staff! Sarah at front desk was very kind and knowledgeable!

We were here for a special celebration. We had an amazing time. The resort is beautiful with all the nice amenities. Shaeli was very personable at check in and gave us all the tricks and tips for our stay. We had spent some time with family and having that extra space was time well spent by the pool. The room service was amazing. We had a great time. Thank you Westin for making this stay memorable

Just WOW!! My family and I just stayed two nights at the Westin Anaheim resort and again we were blown away! We have stayed here in the past and loved it even more this time! We took advantage of ordering room service and watching the fireworks from our balcony! The rigatoni pasta was incredible! Saturday morning started bright and early for us and the room service was SPOT ON! We enjoyed pancakes, waffles, eggs and bacon, but the best part was the beautiful fresh fruit! Everything was cooked to perfection and the presentation was beautiful! Later in the day we took advantage of the club lounge that provided us with snacks and fruit and sodas and champagne…heck ya!! There was a game room with pac man and golf video game machines and even a PlayStation 5! We just left and the kids are begging to go back! Thanks for being the best home away from home!

Strongly recommend this property for attending a conference at the Anahiem convention center. Bryson at check-in was so patient in answering my questions regarding room type and provided wonderful insight into the area. He made sure to recognize my platinum Bonvoy status and provided an upgraded room type upon check-in. I also appreciated his honesty with requesting a late checkout that they would always try to their best to accommodate but he suggested to reconfirm the morning of checkout, just in case something opened up. At checkout, I had another excellent experience, but this time with Shaeli. While she wasn’t able to extend the checkout past 1 o’clock, she was able to allow me to still have access on the property to the pool and gym. She was warm and friendly and handled things well. Both members of the Front Desk had excellent and warm customer service. Still the most memorable of all was my experience with the club level breakfast team with William. He is such a rare gem and adds so much value to receiving club level by interacting not only at the front with guests, but also going around to tables and not just leaving it to fellow staff members. William does his best to maintain a clean environment and even will pick up plates so guests aren’t trying to bus their own tables. I actively look forward to booking a stay at the Westin in hopes I can interact again with William because his smile and sincerity brings so-much joy to the rest of my stay.

We booked the facing Park view. It was great but with street noise and some music from the park. The front desk agent Karen was so accommodating. She switched us to a coroner studio that was quieter. We really appreciate her professionalism and her cheering personality.