Staybridge Suites Allentown Bethlehem Airport by IHG

We have stayed here numerous times. I would say

Everything

The only thing that saved this hotel was the breakfast. Other than that everything else was horrible. We arrived at 11:30pm after a full day at Hershey park. From the moment we walked in, the receptionist was on the phone with I believe her manager going back and forth that they over booked and had no rooms available. As a family of 4 we booked a one bedroom suite online when we reached the room after check-in we were given a studio. My husband went to complain but she stated there was nothing they could do except cancel the reservation because they had no more rooms available. So he asked how were we able to book a suite online? After some digging she stated the previous receptionist switched rooms around and gave away our suite. No apology, no partial refund, no incentives.. nothing. The room was small, and with the pull-out couch opened it felt even smaller. The elevators felt as if they would break down any moment, and the hallway are dark and gloomy. The breakfast I must say was very good and the breakfast staff were working non-stop making sure nothing ran out and everything was clean. Other than that I wouldn't stay here again.

Great staff clean rooms easy parking quiet

Excellent

This was a fantastic hotel. Absolutely clean. Excellent breakfast.

I had originally booked at a different hotel that ended up being pretty terrifying so it was nice to find this place and stay there. The people were nice, place was clean, no issues at all.

LOVE EVERTHING EXCEPT THE DOUBLE BED IS SMALLER THAN EXPECTED.

I appreciated that this hotel offered a 2bedroom suite with two bathrooms at a reasonable rate, which was perfect for a family of four adults. We were in town for a day at Dorney Park. The suite was clean, however I noticed dark a few small spots (blood?) on the wall near the sink in the one-bedroom section. I removed a few of them with soap and scrubbing, but one small one was stubborn and I couldn’t remove it. In addition, our room was dated and worn. The bathroom door handle was loose and the carpets looked old. The refrigerator was clean inside, but the door handle needed to be cleaned with a bleach cleaner because it was dirty. The walls inside the elevators looked dirty with smears and scratches and the floors looked and smelled old. The elevator lighting was dim and gloomy. The hallway carpeting also looked worn and dirty. I slept well. The pillows offered good support and the sheets were clean (no hair). We enjoyed using the gym, but again a fresh coat of paint would brighten it up. The front desk staff was pleasant and helpful, allowing us to check in about 30 minutes early. I also appreciated the room’s amenities of hand and shower soap, lotion and dish detergent. Not sure I would stay again, though.

Spacious room with kitchenette