Four Points Flex by Sheraton Brighton Seafront

Members of staff are very kind and helpful. My room was large and comfy with good equipment, all very clean

Heat was really a problem, without air conditioning nor fridge

Can't think of anything I actually liked but it was perfectly adequate and no complaints about the room.

I arrived at the hotel well before actual check in - perhaps at about 11am - I can't remember the exact time. I asked if the room was, by any chance, ready and I wasn't surprised to be told it wasn't. I asked to be told when it was and sat a few feet away from the reception desk as I had some work to get done. Nothing more was said to me so, at about 1pm, I spoke to the same receptionist as before and asked if the room was now ready. I was extremely polite and almost apologetic because check in was from 3pm so I was now two hours early. To my delight I was told the room was now ready. However, I was rather taken aback to be told that it would cost me £30! Nothing had been said when I first arrived and there were no guarantees that I would be able to access the room before 3pm anyway. Yet here I was being asked to pay £30 for being able to check in two hours before I would have been able to anyway! Moreover, the room itself was only £50! I was tired having had an early start so I said nothing and paid up. Tbh I felt taken advantage of because nothing had been said about payment when I first arrived and clearly nothing out of the ordinary had been done to prepare the room otherwise I would have got in earlier. So I couldn't really see what extra service I was paying for. The room itself was adequate but there was only one window which was about my eyelevel (I'm 6ft 2). It was clean but the carpet was fairly grotty with some old bits of sticky tape which hadn't been removed by a vacuum cleaner. Bed and shower room were both very clean. It was very cold in the room and on letting reception know a hot air heater was quickly supplied.

L'emplacement est idéal sur le front de mer. Le personnel est agréable et la chambre très confortable.

The sausages at breakfast were delicious! The room was so clean, spacious and comfortable. I went during the heat wave and the rooms were lovely and cools and had a fan.

Nothing

Helpful friendly staff in reception. Love this hotel have always stayed here when I am in Brighton visiting relatives. Clean, great location and comfy beds.

Very clean lovely room. Friendly staff. Overall great hotel! I will definitely come back.

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Lage

Keine Klimaanlage!!! (Temperatur im Zimmer über 28°) Frühstück: kein frischer Kaffee; geringe Speisenauswahl