Renaissance New Orleans Pere Marquette French Quarter Area Hotel

The staff at the hotel are wonderful, and the location is decent. BUT, our room was horribly shabby. I can handle old or outdated items, but the furniture, walls, fixtures, etc. were scratched, worn, and generally grungy. If you are a Marriott member, you may want to look elsewhere for your points.

Staff was friendly

Room 901 was terrible. The elevators were right on the other side of the bed so it sounded like a train all night.

Location was convenient

A little loud with noise from outside

The room was pretty nice but small. The staff inside the hotel were not super friendly.

The valet hit my car on a concrete pillar. The manager was nice about it but it did cause a few issues that are now following us home. The bed was also very hard.

The location is quiet, off the main street which is Canal Street, one block away. The hotel was beautiful and comfortable, the bed was great, the bathroom was large and well-appointed. The location is near the French Quarter and walking distance to restaurants, drug stores, trolley stop and more.

The lobby coffee shop was disappointing because the service was very slow. I didn't even get any coffee because the wait was too long. Not sure if it was due to short staffing or what the problem was.