Comfort Suites Myrtle Beach Central

The lobby looked nice

When we got in our room it smelled of mildew and smoke

Ubicación

Desayuno

Modern and clean

Clean and service

I liked everything

Nothing

Staff was rude. Put us in first room that had damage, trash. Switched us to a different room that had more damage than the first. Took lots of pictures of damage etc due to having to pay a $250.00 deposit for incidentals. Went down to talk to the desk and asked to speak to manager to get a refund. No manager on site. Was askes to send the pictures to the company email so we did. Desk worker was rude and proceeded to yell at us. Told us we needed to leave or they were calling the police. So we did. In the process of leaving my husband had fleas on him from being b in the room. Called back the next morning to speak to General manager and left message with the front end manager. Still have not recieved a phone call. Still have not recieved a refund for our stay that never happened. We were only there for a total of 30 minutes. Would not recommend this place to anyone.

The fact that they cheated me out of my deposit.

I wish they would send me my deposit back for one of my rooms. They kept $250 because my son spilt some juice on of the sheets and pillow case. (Not the bed). They also kept the other $250 with no explanation. I booked two rooms under one confirmation number. I tell people to stay away from this property.

The staff was friendly. The breakfast was good. It was dirty maid wise.

The room and hotel was super musty. Very stale water smell. The sheets felt moist. We coughed the whole time we are in the room. After sleeping for a couple hours we all woke up wet Our clothes felt like we were super sweaty but it wasn’t hot. It was very unpleasant. Our throats all hurt this morning from the moisture in the room.