Mount Royal Hotel

Very helpful and friendly staff, really made me feel welcome

Keep the tea/coffee room open after 11:00

Decor, location, restaurant on site

We were told the wrong time for the Lake Louise shuttle by the front desk staff, and the wrong times were listed on the flyer as well, and it really affected our day. We planned everything around that shuttle and then waited outside for a long time before asking again and being told the times had changed and there was no bus coming for hours.

Good size rooms, good location, good value.

Hallways could be lit better

Large clean rooms. Great staff. Fantastic central location. Good value. We will definitely stay here again when we return.

Liked everything, but during peak times, they could do with a few more parking spaces in the overflow car park.

We had a lovely stay at the Mount Royal. There was a ceiling leak on our first night, but the maintenance staff fixed the problem quickly and effectively. The hotel is well located, and has a nice historic feel. Our Junior Suite had a great view over the main street and mountains. The room was very comfortable and quiet. Not just the bed and pillows (fantastic), but also the sofa, which is uncommon. Lovely renovated bathroom and kitchenette, and great hot tubs with amazing views. Also enjoyed the library, free morning cappuccinos, and for skiers, the Lake Louise and Sunshine shuttle buses pick you up right outside the hotel, which is fantastic.

Great location, nice hotel

all good